From start to finish Keen Homes has been a delight to work with. We have had windows and gutters done and in the future if there is anything else we need done Keenan Homes will be our first call!!
Keenan was our choice for a difficult replacement window project. We are thrilled with the results and the project experience. The workmanship on custom wood trim and the painting were 100%. We used Pella windows. The Keenan design ideas for sizes, placements, quality level, screen locations and hardware were superior to all competitors. We have high standards, had several bids, and interviewed 3 contractors. Not a nail left anywhere any time, no one in the project but friendly, respectful, professional people.
Complete pros from start to finish. My budget was respected throughout the project and it was completed on time. Will use again and again.
Keenan Homes did an excellent job on our roof. They got the job done in a timely fashion (as promised). They did a great job with clean up. We are very happy with their work and professionalism.
Patrick was amazing to work with. We had multiple quotes and they were competitive. They were great to work with.
Love my new roof! Great job from delivery of materials to clean-up each day. Definately will recommend Keenan Homes for any type of project.
Pat Keenan and the crew went above and beyond with our roofing and gutter project. We have no doubt as to the great value we got for the money we spent and hope to do business with Keenan Homes in the future.
Pat and his team are top notch. They emanate friendliness and trust by listening attentively, NOT just for the sake of typical customer service, but because quality and service are central to their personal core values.
The crew assigned did an exceptional job. They cleaned everything up when they finished and left our house spotless. I would definitely recommend getting a quote from Keenan, you won't be disappointed by their work.
Keenan Homes is the best company around for the money and for the workmanship, and really close.
Quality Of Materials - They used what I asked for.
Areas Of Satisfaction - They came in, did it, and were gone! There were about five or six of them and they did it very fast and didn't create any problems.
Recognized Excellence - The salesman provided exceptional service. He explained it, was very nice, very knowledgeable, and had an answer for everything.
Areas Of Satisfaction - Quick response time
Recognized Excellence - Pat
Areas Of Satisfaction - I was most satisfied with their responsiveness because I was in a hurry.
Areas Of Satisfaction - I was most satisfied in terms of their timeliness and quality.
Recognized Excellence - I would like to recognize Patrick, the owner of the company, for his exceptional service.
Areas Of Satisfaction - Once they accepted the job they came quickly and finished quickly.
Problem Resolution - I didn't have any problems.
Schedule - We didn't really have a schedule, but when we did they adhered to it.
Areas Of Satisfaction - I was most satisfied in that I asked for a roof, and they put one up.
They did a fine job.
Areas Of Satisfaction - From beginning to the end was pretty quick.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Keenan Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys