My project was siding and as long you can be on the site every minute, the quality of work is acceptable. If you can't, I would not recommend them.
I was more then pleased with all the workers there and everyone I dealt with. I was more then happy with my experience. They were very professional, neat, and friendly.
They did an outstanding job. It looks fantastic. I am very pleased with the crew. They were good knowledgeable and everything was fantastic.
Areas Of Satisfaction - Very responsive to requests during the construction period.
Areas Of Satisfaction - The work itself was done very well.
Recognized Excellence - I'd like to recognize John Rizzotto.
Recognized Excellence - One of the workmen, Chad, provided exceptional service.
I thought they were very accommodating and communicated well. I thought they got it done pretty quickly.
Lead Source - I had two family members going through renovations and they used Kaz Companies.
Areas Of Satisfaction - I'm happy with the way it looks.
Current Referrals - Since I've done it, another family member is thinking about remodeling. Everybody knows we've been very happy with them.
Recognized Excellence - I thought Jim was fabulous.
Areas Of Satisfaction - workmanship and knowledge
Areas Of Satisfaction - I appreciated the professionalism of the salesman, and his willingness to offer suggestions and options for my consideration.
Recognized Excellence - John Rizzotto, salesman, and Dave (unknown last name) project manager.
Areas Of Satisfaction - Roof work , garage door great job
Areas Of Satisfaction - I was most satisfied with the design. I liked it a lot. I liked Cindy's work a lot, she did a good job.
Recognized Excellence - I'd like to recognize Cindy and Dave.
Additional Comments - I'm really satisfied with the job that they did.
Kaz exceeded our expectations. They were wonderful with every aspect of the job. There were changes that we requested and they never hesitated to find the best solution. It was a miserably hot summer and because the project was so extensive, the air conditioning could not be utilized but they never complained. We have more remodeling to be done and I am sure that Kaz will be our first and probably only phone call.
Lead Source - A friend had used them and recommended them.
Areas Of Satisfaction - Cleanliness, timeliness, quality of work, problem solving, references to suppliers
Recognized Excellence - Absolutely!! Our crew of Jim and Chad!! We want to adopt them both.
Recognized Excellence - The crew that installed the roof and the crew that installed the gutters. Very good job!
I highly recommend KAZ company for anyone looking for home improvement contractors with outstanding workmanship and highly professional experience from beginning to end. I have had bad experiences in the past with other home improvement contractors so I have learned what to expect and what to look for. KAZ will not let you down at any point. Any questions or concerns will be addressed with speed and to your satisfaction. I plan on using them on my upcoming projects because I can feel assured I will not be disappointed, overcharged or not be treated unprofessionally. Just give KAZ opportunity to do an estimate on your project - you will see just thru that initial contact they are the right choice.
Areas Of Satisfaction - All areas since they have well qualified team overall - sales, project manager, installation guys, receptionist. I think KAZ management understands importance of ALL positions being filled with highly qualified and professional personnel. It only takes one experience with any of the team members to potentially turn a customer to another company but that is not case in my experience.
Recognized Excellence - Honestly it is not just one person because they are all (from receptionist to project manager) consistently friendly, courteous and very knowledgeable.
Additional Comments - I would highly recommend KAZ to anyone who is looking for home improvement work. I plan on using them again in the future for my windows and roof. They are consistently outstanding to work with. You do not have to worry that their quotes or workmanship varies from one job to the next. Every job is important to get it done right and with quality. Even though my jobs are relatively small in comparison to their other clients I always feel valued.
I was very pleased with the project and results. The carpenter Ken was just excellent.
Lead Source - They have done work for a lot of my neighbors and they recommended them.
Areas Of Satisfaction - I was satisfied with how they did what they said they would do and finished on time. They came up with a solution when a problem arose.
Recognized Excellence - I would like to recognize Ken the carpenter because he went above and beyond to make sure I was satisfied and the project went smoothly.
Additional Comments - I am happy with them and would recommend them to others.
Areas Of Satisfaction - I was satisfied with the installation crew and the communication.
Recognized Excellence - I would like to recognize the installation crew and their supervisors.
Areas Of Satisfaction - We really liked Adam. He was very professional, knowledgeable, timely, and clean.
Recognized Excellence - Adam, Heather, and Dave were all fantastic.
Best of the Best!
Areas Of Satisfaction - Everything, because they provided what was promised in a professional and timely manner.
Current Referrals - KAZ just finished my neighbors front outside stairways because of my recommendation.
Recognized Excellence - How about EVERYONE, including office staff.
Areas Of Satisfaction - The Kaz team was very professional and clean, they went beyond my expectations. Also very pleased with the fast response and repair to a problem I had after project was finished.
Recognized Excellence - Jim Petrus, and Justin Quaint and Tom(?) with repairs.
Window replacement was completed efficiently, with excellent workmanship.
Areas Of Satisfaction - follow up. I asked for someone to return after finding loose nails left on the roof of our bay windows and a representative was there the next day to address
Additional Comments - can definitely see a difference in the energy efficiency with the new windows.
The workers were always on time and polite and worked hard. I am still having trouble with my shower door and some one was suppose to get back to me and I never heard back from anyone. everything else looks great and works well and very satisfied with everything but the door.
Areas Of Satisfaction - The workers were always on time and worked hard
Areas Of Satisfaction - Attention to detail
Recognized Excellence - Andrew Witryk spent the time necessary and has the skills to design the project beyond our expectations. His work is outstanding.
Lead Source - Word of mouth
Areas Of Satisfaction - Willingness to works with us when problems or concerns arose during work on the project .
Recognized Excellence - Cindy and Dave
He did a great job! Thank you very much!
Areas For Improvement - None. Everything has been great.
Areas Of Satisfaction - Their service and professionalism.
Current Referrals - I have already spread the word to friends and family.
Recognized Excellence - John did a great job!
Areas Of Satisfaction - The quality of work.The professional and considerate workers on site.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kaz Companies as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys