I would recommend only because of the quality of the siding not any other part of service.
Areas Of Satisfaction - They worked fast and it was done quickly.
This company provided a quality installation from a very professional staff. I would recommend them.
The quality of material and installment looks great. Will add value to our home.
Areas Of Satisfaction - I was most satisfied with their professionalism, organization, and ability to adhere to timeline.
Recognized Excellence - The foreman on the job was excellent.
Areas Of Satisfaction - I'm most satisfied in the fact that I didn't have to worry about it.
They have a really good product.
Communication - They absolutely communicate effectively.
Likely To Recommend - I already have. They have a really good product.
Areas Of Satisfaction - Overall, they were good at communicating. They were organized and gave me a good bid. They stuck behind their bid, and they do quality work.
Additional Comments - My friend happened to use Kaiser, too.
Areas Of Satisfaction - The overall quality of work was good. They required some follow-up work that was done very satisfactorily.
Recognized Excellence - The guy who came out the last did a great job resolving our problems.
They were fast and very professional.
Areas Of Satisfaction - I was most satisfied that somebody else tore the roof off and I didn't have to do it!
Areas Of Satisfaction - I was most satisfied with the communication.
Recognized Excellence - I would like to recognize Josh Gedrose.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kaiser Roof and Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys