They were really easy to work with, friendly and eager to make sure it was a good experience.

They are a good company.

Heck no, all the problems that I've had I wouldn't recommend them. It took three months to put the roof up. They had to correct the roof twice. It flooded my house once during and once after the job was done. The lawyer came after me saying that I owe them money. When in fact the job was not done and the contract stating, I didn't have to pay until all work was completed. They are so unprofessional. The lawyer stated himself, that he doesn't care what the contract says, I needed to pay at least half of the money and then the other half when completed.

To date, I have not had any problems with my newly replaced roof which is why I am giving the company a four (4*) rating. However, there was some residue from the roofing after the first rain which I assumed was normal as there had been no additional residual residue seen. Hence, I am very pleased with the company.

They did excellent work and it was an incredible experience. The job is perfect and the house looks great. The window and the roof! I am very happy.

So far, we are satisfied with what they did.

I highly recommend Joyce Factory Direct LLC. They are professional and have great products. If you have any issues they jump right on top of it.

I am happy with the employees with Joyce Factory Direct. They have been very cooperative and nice. They just need to find a better installation crew.

They did a fine job and did it in hot weather. They did good work.

This company was terrible at following a schedule. The roofers did a terrible job of cleaning up, they had to come back and still did not do a good job. The project manager did not work well with us, and it took 4 months to get the project done, 2 months longer than they originally told us.