I would highly recommend Joe and his crew. They were efficient, knowledgeable and thorough. The cleaned throughout the process and answered any and all questions. My house looks brand new and a few of my neighbors have already approached Joe for bids to replace their roofs. GREAT JOB. Thank you again.
They were wonderful in communicating with me, in performing their job, and with the clean up afterwards...
Joe was professional and responsive with anything related to the roofing project. Joe provides a quality service using high quality roofing materials. Joe's communication style is laid back and he will not push any product on you that you would not need for a roof project. He is very fair and deserves the highest ratings I believe.
If your looking for a hard working dependable person who does quailty workmanship you have found the right person to do your roof. Joe went above and beyond my wife and I expectations on installing a new roof,gutters with gutter guards and soffit and fascia. I looked at many roofing companies before I picked Joe to do our roof and I am gald I made the right choice.
Joe did a great job replacing my roof. On budget and on time. Started on a Monday and was done on Wednesday. Have already gotten compliments on it. Highly recommend him.
My husband and I both really liked Joe and are pleased with the work done. He was honest, dependable and we would happily recommend him to others.
Joe Thornton and his crew were great! Arrived early and started working right away. They were all friendly, knowledgeable, and hard working and they cleaned up the area each day before they left. Our new roof looks beautiful! We are very happy with the job Joe and his crew did and would highly recommend them!
Joe and his team are professional, prompt and do a fantastic job! Through the course of the project, they are very quiet and respectful while working. Hard working, good guys!
Areas Of Satisfaction - I was most satisfied with everything.
Recognized Excellence - Joe provided exceptional service.
Recognized Excellence - Joe and his staff were all very professional.
He was the best outside contractor I have ever had. He was professional, but down to earth and explained everything to me. It was just the best experience.
Recognized Excellence - I would like to recognize Joe in a heartbeat. He doesn't forget you, he always waves. I feel comfortable calling him. He follows through after the work is done.
Areas Of Satisfaction - Kept his word on time, product and quality. Fantastic job. Highly recommended
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Joe Thornton Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys