Very pleased with our experience. Workmen arrived on time every day and got the job done in a timely manner. Mauricio was super responsive and easy to work with. Our roof and gutters look great!
Had roofing, guttering, soffit and fascia replaced - Waited until it rained to provide a review just to make sure we didn’t have any issues. Wonderful experience - would go with them again for any future work.
I would highly recommend JL Roofing and Siding. They were a pleasure to work with and did an excellent job replacing my roof.
JL Roofing and siding was very professional, did the work on time and fulfilled my expectations.
From first contact, to the completion of the job, polite, professional and prompt. I am pleased with the overall appearance of my new roof and the clear attention to detail that was paid during installation. The upper floor of my home needed all new plywood and the removal of the old material (particle board) caused a tremendous mess because it broke apart so easily. I thought for sure I would easily find pieces of particle board throughout my yard, but I did not. At one point, I saw installers on hands and knees picking up pieces by hand. The clean-up was incredible. Please know that I cannot comment on the durability of the roof as it is all brand new. However, I can tell you that I know Owens Corning makes quality materials. It's one of the main reasons I went with JL Roofing & Siding for my new roof.
We interviewed four companies before deciding on JL Roofing & Siding. We could not be happier with all aspects of how we were treated and with the quality of the installation. We have already recommended JL Roofing & Siding to two people we know. One of them has already contacted JL Roofing & Siding
They were terrific and I would highly recommend them to my neighbors.
Cambrie Morgan and her team are wonderful - responsive, caring, intelligent, thorough. Fantastic company.
JL replaced our main house roof and garage roof due to a leaking front dormer so the roof would match completely from the road (otherwise a large area around the front would have had to be patched and visible from the road). They also replaced the existing vinyl siding on the dormers, the garage A frame and the front porch end returns. Joe King was the sales person. Joe was professional and worked around my busy work schedule to meet several times with me. Tom was the Project Manager. Tom visited the house several times throughout the day to make sure all work was going smoothly. We are very happy with how the work turned out. I obtained two other estimates and JL's pricing is reasonable. We would recommend them to others for roofing and siding work.
The sales representative said someone would call me. The office manager was confrontational and said I wouldn't even give the check to the man. I would give a $9,000 check to a man I never met.
The man that did the cleanup was excellent!
I highly, highly recommend JL Roofing & Siding!
I've already recommended them to my next-door neighbor.
Overall they did good work, just more notification if something changes.
They were wonderful, very professional, very clean, and would do anything to please us.
We felt that the staff was very professional, and we are very happy with the Owens Corning product. I love the color, and most importantly, my wife is happy.
JL Roofing & Siding did an exceptional job!
I got a very good price, and they did the job professionally and effectively in a reasonable time frame.
In terms of Owens Corning, the product is very nice. I like the way it looks and the warranty is great.
It was a wonderful experience.
Quote was fair when compared to two other roofing quotes. Workers came around 7:30 am and worked straight through to clean up (around 6:30 pm). Owner was on site throughout the day and was detailed in answering the many questions we had. The next day the owner was back to do a "comb through" before signing off on the job. Overall it was a great experience.
They replaced our roof, fascia and gutters. We are extremely happy with everything that was done.
They did a very good job. Very courteous, on time, and did good work.
They were wonderful, and I highly recommend them. The owner is so on top of everything. I was very pleased.
I loved our service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JL Roofing & Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys