Project took entirely too long to be completed and the workers were not supervised. The workers walked off the job because issues were brought to their attention and the project manager had to be called for them to return and complete their work. The items moved by them to repair the floor were not returned to the proper location and they were driving down the driveway without notifying me that they were gone. My floor is damaged because they would not place the refrigerator back. Informed the project manager what happened and nothing was done. No more contact has been initiated by Jenkins.

Recovering from damage in your home is never easy but from start to finish Emmanuel Manahan and his crew were top-notch: always on time, professional, hard-working, cordial and respectful of my home, cleaning up after each visit. Emmanuel was especially helpful in answering questions related to replacement items and tracking down just the right materials. I give them my highest recommendation.

The rescue team was on time for the emergency - just what the customer needed.

It would be nice if more people on their team spoke English.

So far everything has been smooth

Jenkins double charged for floor/rug cleaning and wall/baseboard/crown molding measurements. Not impressed with their "high technology".

They had great personalities and went above and beyond.

Took too long, process was not organized, used sub contractors with employees that were not trustworthy

Once the project began, Jenkins remained focused on the completion. All of the workers, including the subcontractors, were knowledgeable and performed quality work.

They were very professional, friendly, patient, and kind to work with.

They finished the project and it was done in a satisfactory manner

Jenkins Restoration was quick to respond and explain the process and our out of pocket expenses for our insurance claim. They explained our options and the time line and communicated with the insurance company about the damage. The staff was polite about responding to questions and requests. We were kept informed about the status of the process and when there was an issue with a vendor, Jenkins immediately resolved the issue. They truly represent Christian values that are the foundation of their company. We would highly recommend this company.

Worst restoration job my husband and I have ever experienced! Would not in a million years recommend this company. They restored our bathroom (a 4-week job according to their estimate)
and it took 7 months to complete. Worse than that, my husband had to finish their work left undone.

Overall, they got the job done and we are happy. I found having our home flood to be a stressful event.

Quality of of work to is fair to poor. They have you select items then they change the items. Project not completed in a timely manner.

Probably not based on my experience. Happy to discuss this in person if desired. If I had to do it again, and presented with the same options, I'd probably go with Jenkins because in the location where this project was located, Jenkins would be the least worst option.

They are the best there is. I honestly cannot praise them enough.

We had an excellent experience from beginning to end.

Quality work

Michael the PM was GREAT!! He communicated with me every step of the way and always was available to answer any question that I had. The whole team was very nice and professional. I was VERY impressed!

Nope. Just nope. I’ll continue to say this. I’ve left a previous review with More detail. Please reference that. Still yet to hear anything in response to it from the corporate level.

I would recommend Jenkins Restoration! They do what needs to be done and work with you to make sure everything was done right.

The team went above and beyond to make the repairs needed with a tight budget.

Great job. Will recommend strongly.

They were very careful but thorough when explained the limitations of certain areas of the house they needed to work on.