I have done roofing myself and I have worked with other roofing contractors regarding my home and I have learned things from my conversations with them so am not completely ignorant of how to do the work The office staff (Jennifer) is GREAT. The crew is hard-working and cleaned up the place good. My insurance claim had a set-in-stone deadline for completion of the work and JB Roofing met that deadline which I am VERY grateful for.However, the deck was not swept and was not free of dirt/debris before ice and water barrier was applied. I know because I checked the deck when they were applying it. When I asked that the deck be swept and cleaned of dirt/debris before applying the ice and water barrier the owner argued with me and said it was not necessary to remove the dirt/debris, that it would stick regardless. The installation instructions for the Rhino ice and water barrier specifically states that the deck should be SWEPT and be clean of all dirt/debris before applying the ice and water barrier. Also they were going to apply only one course of ice and water barrier which would not have met code based on the width of my eaves. Fortunately I caught this and had them apply 2 courses. It left me wondering if other materials were not installed per the manufacturers instructions or per code.There were periods of time when no English-speaking crew member was on-site so I could not communicate concerns or questions. Best practices were not used to temporarily cover holes in the roof after flashing and vent covers were removed to prevent debris from falling into exhaust fan ducts, attic, and attic fan motors. Ice and water barrier was applied on my shed which was not necessary since the shed is not heated and there are no gutter on the shed. I asked the owner why ice and water barrier was applied to the shed and he said they put ice and water barrier on everything regardless. I should have caught this in the estimate but overlooked it. I think the owner should have known ice and water barrier is not necessary on an unheated structure.The existing step flashing on my chimney, installed by a previous roofing contractor, did not need replaced. However JB roofing's owner instructed the crew to caulk close 2 weep holes (on the downside of the roof slope) located at the bottom of the step flashing at each corner of the back side of my brick chimney. Those weep holes are necessary to allow water to escape in case any should get behind the flashing. Thankfully the owner mentioned this to me so I unplugged them. I learned the hard way that you don't close up those holes. I closed up the holes that were in the same location on the house's original flashing and ended up with water damage on my living room ceiling next to the fire place.
Great service and competitive pricing. The work was top notch, and they really spent the time to clean up well after words.
JB. Roofing is very knowledgeable and patient with my decision analysis. JB worked with my schedule and worked well with my insurance company.
JB Roofing is my first recommendation when asked whether or not I know a “roofer”. Quality of work and attention to detail is top notch.
Only have good things to say about JB Roofing. They were professional, got the work done, communicated and followed up well, and our roof and shingles now not only look great, but function wonderfully.
Joe and everyone at JB Roofing are amazing!
Good balance of down to earth and professional. They were very accomidating and a great help with all the issues that where presented by the insurance company.
JB Roofing was professional, prompt and responsive. They kept their timeline. They were responsive to emails and calls. I am very happy with their final work product. I would recommend them wholeheartedly.
Jenn was great with communication which I greatly appreciate!
Joe and Jennifer were amazing to work with. I was blown away with their customer service. They took the time to work with me and my insurance company to get my roof replaced. I would highly recommend.
We trusted JB Roofing to choose our roofing materials with all of his experience and knowledge. We are very satisfied with the results and his choices.
J B Roofing is a stellar company to work with on your project. From the first phone call to the last, J B Roofing more than met my expectations. I never felt pressured and they were so very tolerant of all my questions and worked with me on the schedule I needed not necessarily theirs. I had two other estimates but the service with J B Roofing convinced me this was the right company to do the work. I am comfortable that if an issue were to arise J B Roofing . If you are looking for communication quality, honesty and service, J B Roofing is your company.
Joe and his team were very helpful And everything was completed on time And very good with the clean up
I highly recommend JB Roofing. I have used them twice to replace the roofs at two of my rental houses with another coming up soon that I will hire JB Roofing to do. They show up on time, clean up after, and are very professional throughout the process, from quoting a fair price and using quality materials.
JB Roofing did a great job all around. They worked with my schedule and helped me out with much more. Very easy to get ahold of someone before, during, and after the job was complete. The crew was great and did there best to keep the jobsite clean with Tarps and Magnets.
I have called on JB Roofing for small jobs on several occasions. Most recently, the roof and gutters needed to be replaced due to storm damage. Joe and Jennifer have always been professional, responsive and accommodating. I have recommended them to others and will continue to do so.
JB Roofing is great to work with and go the extra mile!
Excellent service. Removal and install all in one day
Finished the project in one day. Cleaned all debri. Very efficient.
In fact, we already did recommend JB Roofing to our next-door neighbor. He had his roof done first so we could observe JB Roofing in action twice.
We were extremely pleased with quality and price of the work. Our questions and concerns were always answered and addressed! Would use again.
I was happy with the whole process of getting a new roof from beginning to the completed roof. The roof looks great,the crew was on time, worked effectively,and everything was clean when they left.
In my opinion JB Roofing is number ONE when it comes to roofing your home
Joe and Jennifer were great to work with. Straight forward, prompt, followed up, kept in touch and did what they said they would do. The crew in the field was on time, friendly, hard working and did the job in a timely fashion and left with a clean site. Thanks.
Good workmanship, fair price, and nice people.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JB Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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