I discovered a water leak at 6:15 in the morning, and by 9:00am ISC was out there to fix it. It was a $7,000 claim, and the first water damage I've dealt with. I had an issue with the linoleum tile that was put down, and they were out within 24 hours to fix the defective spot in the linoleum. They were very, very good.
I had a pipe burst in my home (rental property) and they were the company that did all the repairs. I was very pleased with the service and the quickness of the repairs. Excelent all the way around!
They were extremely professional and they went above and beyond. I had a good experience with them and I would give them the highest recommendation. They were top-notch.
Ultimately we got the job done but not without a lot of angst. Significant issue with the plumber who had a drug problem and his brother who was a hothead. I will give 5 star rating to Chris who was extremely responsive and cared a lot about making things right. The job finally got done and although there were issues with the plumbing after all was done Chris made sure it was taken care of until it was right. I didn’t choose ISC, my insurance company did.
Any kind of a claim is always upsetting, but ISC made the process stress free from start to finish. Every step from clean up to restoration was handled professionally, and promptly. Each team and contractor that arrived was informed in advance of the repairs required and arrived with all the needed materials. Restoration of our home was done with skill, care and quality materials!We highly recommend ISC Services!
Eveyrbody was veyr professional and were really satisfied.
The ISC Services team was extremely helpful, polite and prompt in their services. I always received a phone call asking for a time that fits my schedule when they scheduled their work. Each team member went above and beyond to answer all of my questions. I would strongly recommend ISC Services. They were very helpful.
I would use them again in a heartbeat! They were wonderful and very polite.
They were totally professional, very kind, and they bent over backwards to help me out.
Anytime we ran into an issue they would access it and work it out. Any request we had they listened.
Chris Locher is the Project Manager for the restoration. He is outstanding in his responsiveness. I really appreciated the opportunity to work with him. Elvis and his team from Neway Construction did the tile work in the bathroom. The tile work is flawless. Everyone else that did work at my home did a great job. It was a long, drawn-out process, but the end result is very good.
Their services were very good and they were excellent and prompt.
good work thank you
The workers were very friendly, thorough, and helpful.
Everyone from ISC, have been extremely helpful.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ISC Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys