Great company and great experience!
Areas Of Satisfaction - I was satisfied with the speed of the installation. They got it done in one day. They showed up early and got everything clean and done by the end of the day.
Interstate Roofing was professional, easy to work with, and I would highly recommend them for any of your roofing needs. Norman was exceptional.
We are very satisfied and happy. They did a wonderful job.
I would recommend the installation crew.
I feel like I got a very good roof. My new roof is far superior than the one that I had before.
Very professional and knowledgeable project manager. Work crew arrived on time and worked very quickly.Very happy with their work.
I would highly recommend this company. They have great quality work, they are dependable, and they are trustworthy.
The quality once they got it done was good but the whole project was not finished on a timely manner and very professionally.
My experience with Interstate Roofing was very pleasant. They were extremely professional in every aspect of replacing my roof.
The project manager, Jacek, was excellent and professional. He far exceeded expectations.
Excellent information from staff, excellent workman ship on install
My job is still not complete after three weeks.
Areas Of Satisfaction - The roof looks great.
Areas Of Satisfaction - I was most satisfied Interstate Roofing worked with my insurance company to get everything covered.
Recognized Excellence - Norman did a great job and provided exceptional service.
The roof and the gutter they completed is good and they crew worked very hard.
Areas Of Satisfaction - I was most satisfied with Brendon's attentiveness with the insurance company and his competiveness.
Recognized Excellence - Brendon provided me with exceptional service.
Areas Of Satisfaction - I was most satisfied with how quick they were.
Recognized Excellence - I would like to recognize Brendon for his exceptional service.
Their performance was better than expected.
Areas Of Satisfaction - I was most satisfied with the communication with the insurance adjuster and keeping me in the loop.
Current Referrals - I would recommend them.
Recognized Excellence - Jenifer Bell was exceptional.
Good service! No complaints!
Recognized Excellence - Norman Neff
Areas Of Satisfaction - Working with Josh, he was very responsive.
Recognized Excellence - Josh Pearson.
Areas Of Satisfaction - I was most satisfied that they did exactly what they said they were going to do.
Recognized Excellence - I would like to recognize the sales marketing person, Colin Struyk and the crew. They were all first rate and nice people.
Areas For Improvement - Nothing fell short.
Recognized Excellence - Yes, Tracy was very good.
Areas Of Satisfaction - I was most satisfied with the quality of the product and the craftsmanship.
Recognized Excellence - I would like to recognize Henry for his exceptional service.
Additional Comments - They have done my roof twice and I am very pleased.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Interstate Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys