Definitely the best experience I've ever had with a contract or any other service provider. The best!!!
I can't say enough about the ICS Team. The construction crew assigned to my project were extremely hard workers, very courteous and professional. The project manager communicated with me daily (in-person/phone) to answer any questions I had and to address and take care of any issues. This was a major undertaking for me and happened during a very difficult time. The ICS Team was there for me.
We had the pleasure of working with ICS on our exterior house project. Emmanual worked with my husband and I to answer questions, address any concerns, and to help with our vision of what we had hoped for in our new exterior. Our project manager, Nick, was present every day checking in. He always communicated with us how the project was going. When I had questions, he was quick to get back to me with answers. The crew were polite, reliable, hard-working and kept the work site clean and safe. I was so impressed as they worked even on the coldest of December days. The job was done within the given time frame and we are very happy with the end product.
They came highly recommended and it was a great experience working with them so far. They are a very professional team and I would highly recommend them for anyone looking for exterior work done to their house.
After two years of research and estimates from eight contractors for cedar clapboard siding, vinyl siding and Hardie board siding, I decided on Innovative Contracting Services, Inc. and the Hardie board product. This was by far the best decision. ICS’s professionalism and installation skills far exceeded my expectations and I am very particular.
Mike and Nick were professional and courteous. The crew worked quickly and cleaned any debris at the end of each day. The entire exterior of the house - roof, siding, trim and windows were done. We are pleased with their work. We would recommend ICS.
Extremely professional and high quality services.
Innovative Contracting Services was a great company to deal with. They communicated clearly and often, their workmanship was first-rate, and the end result exceeded my expectations. I highly recommend them for the installation of fiber cement siding.
From beginning to end, we were very impressed with the high level of professionalism, friendliness and competence. It was a pleasure doing business with them and the results of the job met or exceeded our level of expectation.
Can't say enough good things. Working with ICS was a dream and the bar is now set very high for any projects in the future.
They are an outstanding company in every aspect. I am really satisfied with how my house looks. I love it.
John (our initial contact) and Nick (The site project manager) wereboth very helpful, knowledgeable and professional throughout the entireengagement. John answered and clarified our questions throughout thequoting and contracting process, and Nick was responsive andcommunicative throughout the actual work. The crew were also greatabout working with tight space constraints and mindful of notinconveniencing our neighbors during the work. Most of all the entirejob was scheduled, executed and completed much sooner than we wouldhave thought possible and we are very pleased with the final productwhich has greatly improved the appearance (and value) of our home. I'dwork with ICS again in a heartbeat for any similar projects.
ICS installed siding and new windows with exceptional professionalism.
We couldn't be happier. Working with the team at ICS was the highlight of a long renovation process that was fraught with other contractors who were dishonorable. ICS stepped up to help us.
I met with many contractors in getting bids for a new roof and new siding for my house. Many people either gave incomplete bids or were non responsive. Mike and his team returned all of my emails and calls immediately and submitted a bid that covered everything we discussed. He worked with me to refine the bid multiple times until it was at a price and scope that met my needs. His team replaced our roof (shingle and flat) in the fall of 2015 and then replaced all of the siding on the house spring 2016. They were efficient and thorough and everyone who has seen the project has been very impressed - I would absolutely use ICS again for additional projects!
I could not be happier. They kept everything perfectly clean, kept me up to date, and if their were any minor issues, they corrected them in a fast and speedy manner. They really seem to care about how their work looks.
Very efficient and excellent work. Very easy to work with. I'm highly impressed.
Overall, I am extremely pleased with the work that Innovative Contracting Solutions performed on my home including installation of new James Hardie siding, new gutters and replacement of a few windows. The house looks beautiful and we have received many complements. We look forward to (hopefully) many maintenance free years with the exterior of our home.
Mike, the project manager, was fantastic. He kept us informed throughout the project and went out of his way to handle some issues that arose during the project. The crew worked very hard, were super friendly and considerate. they left the work site spotless every night. We were very pleased with the results of the job and the cost was very competitive.
Definitely hire Innovative Contracting Services! They went above and beyond and exceeded all of my expectations. The quality of their workmanship was excellent. They showed up on time, were courteous, and respectful of my property. I am thrilled with the end result.
We have had a tremendous amount of work done on our 80 plus year old home, and none of the experiences come even close to how positively we feel regarding ICS. They use high quality materials and skilled employees. Importantly, they go above and beyond in their quality and care. Mike looked at our home as if it was his; he cared and wanted to make sure when the work was completed that we would be happy with the quality of work, but also with the transformation from what we called our ugly duckling house to one that is beautiful!!
ICS replaced masonite siding on our house. Thy removed the old siding, wrap the house in Hardie wrap, and installed Hardie plank siding. They also installed new trim around the windows, new soffits, fascia and rake boars. They provided large list of reference houses which they have completed and we were able to view and choose color and the overall look. They were easy to work with. The work was professionally done and they took care of our plants and kept the site neat. The house looks great.
We recently moved and ICS has been great from start to finish. The work performed, project manager, and crew were all great. I was amazed by their work ethic and attention to detail. We are so happy with our finished product. We would recommend their company to anyone.
The end result was exactly what we expected. The house looks great. They handled every detail. They stayed on budget. Michael and Andreia (in the office) were a pleasure to work with and very responsive. The crew members were helpful and clearly take pride in their work.
I saw several endorsements of ICS and of Emanuel on Angie’s list, called and he came out to the house quickly, was on time, was very polite, well informed, prepared for all of our questions. He was very nicely dressed and he anticipated our questions and concerns. He provided us with the addresses of completed projects near us the day we met him. He was clear in his communication. He offered us the best price for the siding project. After looking at several houses ICS had done, I was very impressed with the very finished appearance of each of them. I am very pleased with the work ICS has done because of their attention to detail, their quickness in completely the project, how clean they kept the site, their good communication skills and the very finished, very attractive appearance of our house with the new siding. ICS is completing the work in a timely manner and has kept us informed of unexpected delays and has been realistic about what they can and cannot accomplish in November just before the cold weather starts. Jean O.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Innovative Contracting Services, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys