They are professional, knowledgable, and helpful.
I love their work, but wish they were a little more honest with the money part of it.
Infinity roofing helped me get my insurance to pay 100% of my roof. Before I filed a claim, they were only going to pay a partial amount for the repairs. Thank you Infinity Roofing.
If you want a great roof. Don't use any other company but INFINITY ROOFING AND SIDING.All my neighbors are asking who did your roof. That tells you they did a great job.Thanks Guys.
They were great and a great job!
Erik was great to work with. Everything was done on time and he was very respectful of our circumstances and timeline. I already referred him to neighbors!
Shawn was helpful and good. He knew what he was doing.
It took a couple of months to get heating cable back on roof
The staff member that came to start the paperwork was professional and answered all of my questions so that I understood. The crew that did the roofing were efficient and did a very good job.
I'm very satisfied with my experience with Infinity Roofing & Siding. From the initial contact Dan, to the installation crew, everyone was very courteous, professional, and kept me informed throughout my project. They handled everything from the permit to the final inspection. I felt they sincerely wanted my to pleased with the process, and the end product...and I am! Thanks again Infinity!
I was not satisfied with the billing process.
They did a great job.
Billy Pattison was great to work with. There were several problems created by the installers (damage to walkways and incorrect flashing around skylights which led to a leak), which were fixed by Infinity with other contractors, so the completion of the job took longer than we wanted, but in the end, they made it right.
They were very professional. They did the job in a timely manner.
Infinity Roofing & Siding did everything they promised and were very easy to work with. They handled the insurance end very well and made this easy for me. They are professional. I would gladly recommend them to anyone interested.
The work crew was easy to work with and on time. They were respectful as well. The billing staff was rude, disrespectful, and aggressive.
Infinity replaced my shingles after a severe storm. Dave is an awsome guy to work with. Always very polite and shows up when he says he will. These folks are experts in working with most insurance companies and can get you the best deal possible.
The person in charge was on the ball and was willing to do whatever it took to get the job done.
Infinity Roofing & Siding is always on time, notified me when there was something going on and they were easy to contact.
Infinity Roofing and Siding are very professional.
They are a repeatable company. They were prompt and did quality work.
We have no complaints! They handled everything and it was very painless.
They were professional and reliable. I would highly recommend them to friends and neighbors.
We had a hail storm that hit part of our unit. 50 percent of the people had used this company. We had trouble with not using them on part of the unit, but using Infinity Roofing & Siding was a success on the other part of the unit.
I was very pleased with the customer service i received from Joe Munson as he is very knowledgeable and continually keeps you updated with the process of replacing my new roof.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Infinity Roofing & Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys