The roofing was fine but the siding was ordered incorrectly and they would not resolve that issue so we had to go with a different siding company.
Chris was knowledgeable and informative
We had a really great experience. I loved that they worked with our insurance. They specialize in negotiating with insurance. I have never met a company that does that.
I was very pleased. They have excellent materials, excellent workmanship, and knowledgeable people
I was very happy and satisfied with the professionalism, their follow up, their ability to make me understand the process from beginning to end, and working with the insurance adjuster to make it a seamless experience.
I don't think there were ethics.
I would recommend the product, but I do not know if I would recommend them.
very good roofing company
They were knowledgeable, organized, and they completed my project in a timely manner. They worked with me and my schedule.
I would be happy to recommend them to my friends.
Infinity Roofing & Siding did a wonderful job; I am very satisfied with the work. Everyone did what they were supposed to do correctly.
Highly recommend working with Infinity Roofing! Shane was an excellent rep to work with - communication was always outstanding!
Infinity Roofing & Siding performed well above expectations. Jason is a fantastic project manager and made sure everything was top notch from start to finish. Additionally the install crew was prompt, courteous, and experienced. Their attention to detail after the job was completed made sure my house was returned to better shape than when they arrived. Would highly recommend Infinity, Jason, and crew.
I was satisfied, they answered all of my questions, showed up on time, did what they said they would, and it was great!
I had a good expereince with them all. They put the wrong color trim on to start and had to redo it, but stuff like that happens, and they took care of it really easily. The mortgage company sent a guy out and he said they didn't do the edge correctly, and they came out and fixed that so I assume it's taken care of now.
I've had a lot of compliments about the fast removal of existing roof, the installation of the new roofing, clean-up, and appearance of the new roofing.
They are professional, knowledgable, and helpful.
I love their work, but wish they were a little more honest with the money part of it.
Infinity roofing helped me get my insurance to pay 100% of my roof. Before I filed a claim, they were only going to pay a partial amount for the repairs. Thank you Infinity Roofing.
If you want a great roof. Don't use any other company but INFINITY ROOFING AND SIDING.All my neighbors are asking who did your roof. That tells you they did a great job.Thanks Guys.
They were great and a great job!
Erik was great to work with. Everything was done on time and he was very respectful of our circumstances and timeline. I already referred him to neighbors!
Shawn was helpful and good. He knew what he was doing.
It took a couple of months to get heating cable back on roof
The staff member that came to start the paperwork was professional and answered all of my questions so that I understood. The crew that did the roofing were efficient and did a very good job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Infinity Roofing & Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys