Our agent Lauren Wicke does an excellent job reviewing and competing our insurance policies at renewal and has also asked for the insurance company for re-rating between renewals. She is knowledgeable about the current market conditions and help advise os on best approach to meet our needs.

Lauren Wicke did a great job supporting us for a reevaluation of our home insurance with a change in our auto rating due to an accident falling off our record saving us almost $1800/year & helping us get coverage for a new vehicle. Thanks for your great support!

Our account contact Hjelter has always been very responsive and professional if we have questions or want to adjust something on our policy. Personal attention is a big plus!!

The people that work there

Very timely and great support on issues and working our insurance needs to get us the best value for our insurance $.

Prompt and heloful

Megan Hjelter is a rockstar in every sense of the word! It’s employees like her that keep me coming back. Could not ask for a more responsive individual to represent our account.

Quick response

Receptionist was helpful!

I like having an agent. That can look at policies across the board to determine which is the best for the individual.

Swift response to questions

Quick response and finding the right insurance company

Randy Smith is very helpful and accessible

Was one of only a few that were able to quote home owners insurance in my area! Great communication and timely feedback.

Prompt service and responsive agents. Randy was extremely helpful in getting us the right insurance for our home and auto.

Knowledgeable agent

Very good support in finding us alternatives for our insurance needs. Very personable & professional. Super quick response. Thanks for the great support.

Randy Smith was great to work with!

Poor communication. I had to drive all action forward. If I wasn’t following up it wasn’t happening. I didn’t feel valued or a priority. That’s just the way of it. Simple landlord application took months to finalize. Mistakes were made with the application I had to follow up on. Quote was to final, price was raised over 20% and no one communicated. Eventually I was able to get updates by going around Randy and getting to Jesse. Can’t recommend which is unfortunate.

Everything

Responsive, friendly and informative. Did a great job explaining coverage options and differences among the options.

Very professional. Quick responses. Nice experience.

Randy smith makes it easy when you can’t get ahold of anyone in Minnesota

Communication and experience

Didn’t really fight for me when my house flooded.