Respectful - Diana and the crew were professional and courteous.
Communication - Was kept updated as work was progressing.
Quality Of Workmanship - I love the transformation and look of my house. Look perfectly done.
Problem Resolution - They were quick to resolve issues and ensure my neighbors were not negatively impacted by the workers. Super friendly guys.
Schedule - They came in and finished the job ahead of schedule, was impressed by the quality and efficiency of the project.
Recognized Excellence - Diana was a pleasure to work with directly and answered all my questions, kept me updated, and resolved issues. She was great. The Forman, forgot his name, inspected the work for quality and satisfaction before leaving the site. Great leadership.
Areas For Improvement - None, I've done projects before and never had service and outcome as well as this project.
Areas Of Satisfaction - Customer service, quality of work, time of completion, customer satisfaction. Friendly crew.
Additional Comments - Thank you
Recognized Excellence - All the employees were top notch craftsmen.
Areas For Improvement - None. Perfection!
Areas Of Satisfaction - Hard work and commitment to excellence.
Additional Comments - Couldnt be more happy and looking forward to working with them again.
Clean - Kept the jobsite clean throughout the project
Communication - Good Communication from start to finish
Recognized Excellence - All the workers were amazing. Diana was the best. Great overall experience
Areas For Improvement - None!
Areas Of Satisfaction - From the salesman to the scheduling to the installation, it was all stellar
Additional Comments - I have recommended HP Lion to friends and family. I tell anyone who wants to know who to go to for roofing to go to them!
Recognized Excellence - Gabriel and Juan
Areas Of Satisfaction - All
Additional Comments - I would highly recommend them to friends.
Clean - Exceptional cream up fitting and after the job. It was a very happy work site, no swearing( in English) crew moral seemed high.
Safe - Very aware of personal safety and roped off hazard areas while working
Communication - This company was a joy to work with.
Quality Of Materials - Very happy with the workmanship and the lnstallation. It a huge load off our minds that our roof is good for the next 25 years
Quality Of Workmanship - Honestly I can’t praise this company enough. Their roofing crew was professional, on time and happy. Everyone that I talked to was helpful and kind.
Schedule - Although we had to work around monsoonal rain storms , the work was done in a timely manner
Value - I definitely got what I paid for. I have recommended them several times already to others.
Recognized Excellence - Give everyone a raise please
Areas Of Satisfaction - Honestly it was the best roofing crew I’ve worked with. This is the fifth roof I have had replaced in my lifetime It was by far the best experience yet.
Recognized Excellence - Gabriel and his team were very polite and friendly
Areas For Improvement - None
Areas Of Satisfaction - Gabriel made sure that we were happy with the work his team performed.
Additional Comments - Yes. I would like to thank Diana for the awesome job that she did, when I had questions she was very quick respond I would recommend the HP lion construction to my friends.
Recognized Excellence - I would like to recognize the man who did the painting and fixed the window for his exceptional service.
Areas Of Satisfaction - They met or exceeded my expectations with the painting, and they were all very hardworking. They were all busting their butt. All the groups that were here, even the one with the language barrier, were busting their butt working so hard. They all did so great. It was very impressive. A neighbor came by and said they were very impressed with how quickly they were working. They came and they busted it out. They definitely exceeded my expectations on the speed and the quality. So far there have been no issues. The last crew was 3 guys. They did a phenomenal job. There was lots of communication with them. They made sure we were very, very happy in the end.
Additional Comments - We'd definitely use them again.
HP Lion Construction Co. is one of the best contractors we have ever worked with. We had a great team, and we would work them again.
Additional Comments - Great roofers very happy.
They were very responsive, and the work is high quality. The staff in the office and on site is wonderful.
Recognized Excellence - I would like to recognize Diana, Hector, and Ralph. Everyone was just wonderful.
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - The communication was wonderful. They were willing to pivot when something didn't go right. They respected my ideas and gave me great advice when it came to things that needed to be changed. Furthermore, they handled all the permits for me and let me know when I needed to do something. They stayed on schedule if things were delayed, and they gave me a heads-up. They were wonderful on site to the neighbors, they are just good people, and they have adorable kids.
Additional Comments - I look forward to working with them in the future. I recommend you to all my investor friends. Furthermore, I couldn't be happier that I was able to find your company.
Recognized Excellence - Diana and Joe had great communication throughout my project and addressed any issues in a timely manner.
Areas Of Satisfaction - They did an amazing job at keeping a clean & safe work environment, installing doors, windows and siding on my home and keeping in communication with me throughout the project. They addressed any issues that came up in a timely manner and came back multiple times to make sure everything was satisfactory. I will definitely be using them for future projects.
Communication - HP Lion was a subcontractor. I dealt with Andre’s Exteriors staff
Quality Of Materials - I like the color and the fact the materials have a long warranty
Areas Of Satisfaction - I was most satisfied with their responsiveness.
Recognized Excellence - Dianna and Joe were both fantastic!
HP Lion is great! Will definitely use them again. The job was done right (and well!). Highly recommend.
Overall I give them 4 out of 5 and recommend using them but make sure you address any issues you may have as they are more than willing to do the work correctly and to the customers satisfaction.
Areas Of Satisfaction - They were their working when expected and finished the job as expected with only a day or two of weather delay. When weather was bad they covered the roof so no leaks were created. They used all warranteed materials and the warranty is transferable.
Recognized Excellence - The whole crew starting with Andrew the sales team member. They are professional and willing to listed to your logic in getting the project done on your budget! When I sent some questions regarding small items the owner came out with the installation crew and fixed all to my satisfaction. They care about their work quality, how they treat their customers and they also care about their employees and it shows in their customer service!!!!