Respectful

Respectful - Diana and the crew were professional and courteous.

Communication

Communication - Was kept updated as work was progressing.

Quality Of Workmanship

Quality Of Workmanship - I love the transformation and look of my house. Look perfectly done.

Problem Resolution

Problem Resolution - They were quick to resolve issues and ensure my neighbors were not negatively impacted by the workers. Super friendly guys.

Schedule

Schedule - They came in and finished the job ahead of schedule, was impressed by the quality and efficiency of the project.

Recognized Excellence

Recognized Excellence - Diana was a pleasure to work with directly and answered all my questions, kept me updated, and resolved issues. She was great. The Forman, forgot his name, inspected the work for quality and satisfaction before leaving the site. Great leadership.

Areas For Improvement

Areas For Improvement - None, I've done projects before and never had service and outcome as well as this project.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service, quality of work, time of completion, customer satisfaction. Friendly crew.

Additional Comments

Additional Comments - Thank you

Recognized Excellence

Recognized Excellence - All the employees were top notch craftsmen.

Areas For Improvement

Areas For Improvement - None. Perfection!

Areas Of Satisfaction

Areas Of Satisfaction - Hard work and commitment to excellence.

Additional Comments

Additional Comments - Couldnt be more happy and looking forward to working with them again.

Clean

Clean - Kept the jobsite clean throughout the project

Communication

Communication - Good Communication from start to finish

Recognized Excellence

Recognized Excellence - All the workers were amazing. Diana was the best. Great overall experience

Areas For Improvement

Areas For Improvement - None!

Areas Of Satisfaction

Areas Of Satisfaction - From the salesman to the scheduling to the installation, it was all stellar

Additional Comments

Additional Comments - I have recommended HP Lion to friends and family. I tell anyone who wants to know who to go to for roofing to go to them!

Recognized Excellence

Recognized Excellence - Gabriel and Juan

Areas Of Satisfaction

Areas Of Satisfaction - All

Additional Comments

Additional Comments - I would highly recommend them to friends.

Clean

Clean - Exceptional cream up fitting and after the job. It was a very happy work site, no swearing( in English) crew moral seemed high.

Safe

Safe - Very aware of personal safety and roped off hazard areas while working

Communication

Communication - This company was a joy to work with.

Quality Of Materials

Quality Of Materials - Very happy with the workmanship and the lnstallation. It a huge load off our minds that our roof is good for the next 25 years

Quality Of Workmanship

Quality Of Workmanship - Honestly I can’t praise this company enough. Their roofing crew was professional, on time and happy. Everyone that I talked to was helpful and kind.

Schedule

Schedule - Although we had to work around monsoonal rain storms , the work was done in a timely manner

Value

Value - I definitely got what I paid for. I have recommended them several times already to others.

Recognized Excellence

Recognized Excellence - Give everyone a raise please

Areas Of Satisfaction

Areas Of Satisfaction - Honestly it was the best roofing crew I’ve worked with. This is the fifth roof I have had replaced in my lifetime It was by far the best experience yet.

Recognized Excellence

Recognized Excellence - Gabriel and his team were very polite and friendly

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Gabriel made sure that we were happy with the work his team performed.

Additional Comments

Additional Comments - Yes. I would like to thank Diana for the awesome job that she did, when I had questions she was very quick respond I would recommend the HP lion construction to my friends.

Recognized Excellence

Recognized Excellence - I would like to recognize the man who did the painting and fixed the window for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations with the painting, and they were all very hardworking. They were all busting their butt. All the groups that were here, even the one with the language barrier, were busting their butt working so hard. They all did so great. It was very impressive. A neighbor came by and said they were very impressed with how quickly they were working. They came and they busted it out. They definitely exceeded my expectations on the speed and the quality. So far there have been no issues. The last crew was 3 guys. They did a phenomenal job. There was lots of communication with them. They made sure we were very, very happy in the end.

Additional Comments

Additional Comments - We'd definitely use them again.

HP Lion Construction Co. is one of the best contractors we have ever worked with. We had a great team, and we would work them again.

Additional Comments

Additional Comments - Great roofers very happy.

They were very responsive, and the work is high quality. The staff in the office and on site is wonderful.

Recognized Excellence

Recognized Excellence - I would like to recognize Diana, Hector, and Ralph. Everyone was just wonderful.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area.

Areas Of Satisfaction

Areas Of Satisfaction - The communication was wonderful. They were willing to pivot when something didn't go right. They respected my ideas and gave me great advice when it came to things that needed to be changed. Furthermore, they handled all the permits for me and let me know when I needed to do something. They stayed on schedule if things were delayed, and they gave me a heads-up. They were wonderful on site to the neighbors, they are just good people, and they have adorable kids.

Additional Comments

Additional Comments - I look forward to working with them in the future. I recommend you to all my investor friends. Furthermore, I couldn't be happier that I was able to find your company.

Recognized Excellence

Recognized Excellence - Diana and Joe had great communication throughout my project and addressed any issues in a timely manner.

Areas Of Satisfaction

Areas Of Satisfaction - They did an amazing job at keeping a clean & safe work environment, installing doors, windows and siding on my home and keeping in communication with me throughout the project. They addressed any issues that came up in a timely manner and came back multiple times to make sure everything was satisfactory. I will definitely be using them for future projects.

Communication

Communication - HP Lion was a subcontractor. I dealt with Andre’s Exteriors staff

Quality Of Materials

Quality Of Materials - I like the color and the fact the materials have a long warranty

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their responsiveness.

Recognized Excellence

Recognized Excellence - Dianna and Joe were both fantastic!

HP Lion is great! Will definitely use them again. The job was done right (and well!). Highly recommend.

Overall I give them 4 out of 5 and recommend using them but make sure you address any issues you may have as they are more than willing to do the work correctly and to the customers satisfaction.

Areas Of Satisfaction

Areas Of Satisfaction - They were their working when expected and finished the job as expected with only a day or two of weather delay. When weather was bad they covered the roof so no leaks were created. They used all warranteed materials and the warranty is transferable.

Recognized Excellence

Recognized Excellence - The whole crew starting with Andrew the sales team member. They are professional and willing to listed to your logic in getting the project done on your budget! When I sent some questions regarding small items the owner came out with the installation crew and fixed all to my satisfaction. They care about their work quality, how they treat their customers and they also care about their employees and it shows in their customer service!!!!