HP&R exceeded my expectations. The work I needed involved different trades and those were well managed and timely. The level of quality was very good.
I have used them twice and both times I have been very satisfied with both the quality and the time it took them to do the project. I dealt with Julio both times and he is very good.
Julio was awesome. We put new siding, windows, roof and painted on my house. I am a perfectionist and have to say they put up with me and did a great job. Will be using them again.
HPR did an outstanding job in constructing our patio and outdoor kitchen. Any questions were promptly answered by Julio Montano and he inspected their work to ensure a high quality of workmanship. We are very happy with the finished product and already have a follow on project we will be asking them to do.
Current Referrals - We will be calling soon for another project1
Areas Of Satisfaction - They were willing to answer all our questions and concerns. They also gave us options to help us determine what would best meet out needs.
Recognized Excellence - Julio was very helpful and professional. The two siding men did a very good job. Rudy, the painter, was fantastic.
Additional Comments - Thank you for being there to serve our community. We still have to do the final walk through.
Areas Of Satisfaction - They did an overall good job. The quality of work was really good.
Julio Montano was an awesome contractor. He built everything as we requested. He worked with us when we wanted changes. The price did not change for minor changes. The price only changed when we added on more to the project. (We added patio cover to the garage project). We had very small issue with the driveway and he immediately got it fixed. I highly recommend Houston Painting and Remodeling.
I was happy with the way they matched the paint to the rest of our house that was not worked on.
Areas Of Satisfaction - Their quality of work was great. They took their time, were methodical and paid attention to the comments that I made.
Recognized Excellence - They were all good. I would rate each one of them above average.
Areas Of Satisfaction - They knew what needed to be done and told me all the things I needed to have done and organized the project well.
Recognized Excellence - Their carpenter, Jose, was exceptional, and so were the painters.
Areas Of Satisfaction - I was most satisfied with my interactions with management and the installers.
Recognized Excellence - I'd like to recognize my installer, Julio, and my painter for their exceptional service.
Additional Comments - It was a very pleasant experience working with Houston Painting & Remodeling.
Areas Of Satisfaction - I was most satisfied with their timeliness and that they got the job done as promised.
Quality Of Materials - Excellent Sherman Williams paint!
Clean & Safe - Very neat, no drips!
Areas Of Satisfaction - Polite, hard working, respectful of my property.
Areas Of Satisfaction - I was satisfied with everything about working with Houston Painting & Remodeling.
Areas Of Satisfaction - The area where I was most satisfied with Houston Painting & Remodeling was the communication with the owner and also, the promptness of getting it done. We got a new roof.
Recognized Excellence - I would like to recognize Julio, the supervisor at Houston Painting & Remodeling for his exceptional service.
Areas For Improvement - In no way did they fall short.
Areas Of Satisfaction - The results were perfect!
Recognized Excellence - Julio was great.
Additional Comments - Everything they did was exactly as they said they'd do. Everything was great!
Areas For Improvement - I don't think they fell short of my expectations, I was well pleased.
Areas Of Satisfaction - I was most satisfied with the fact that they came in, finished, and did such a good job all in one day.
Recognized Excellence - Julio is someone who recognize for his exceptional service
Additional Comments - It was a very good experience for us and it came at just the right, and we were very happy with them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Houston Painting & Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys