Recognized Excellence - I would like to recognize Tina for her exceptional service.
Areas Of Satisfaction - I was most satisfied with the communicatio.n They kept me well informed on when and what they'd be doing.
Knowledgeable salesperson, excellent installation, quality product and very fair price. We could not be more pleased!
Recognized Excellence - Joseph Kish salesman - Jason and his installation crew - Tina in the office
I’m very very happy with the work they did and very professional
Areas For Improvement - Everything was great
Areas Of Satisfaction - The workers and the job they did 5 stars
Fantastic work done by the HomeZone team. I love my shower and bathtub, turned out better than I could ever imagine.
Areas Of Satisfaction - Great communication, fast work, cleaned up after.
Recognized Excellence - Josh was amazing. Very sweet and kind, always provided lots of communication during the job.
Areas Of Satisfaction - I was most satisfied with the responsiveness, cleanliness, and professionalism.
Recognized Excellence - I would like to recognize Darren for his exceptional service.
They were quick in getting the debris out of the house as they worked. I was satisfied with their cleanliness and everything.
Areas Of Satisfaction - I was most satisfied with their cleanliness and everything. They were quick when getting the debris out of the house.
Recognized Excellence - I would like to recognize the crew. They did an excellent job.
Areas Of Satisfaction - The siding crew went above what we expected!
Recognized Excellence - The siding crew!! They were amazing!!
Work Done Right - So far. It has only been a few days and the roof has yet to be tested fully by Mother Nature.
They were professional from the beginning to the end. Anytime I had any questions they would get right back to me.
Areas Of Satisfaction - I was most satisfied with all of it.
Recognized Excellence - The salesman was good. The girl in the office doing the administration was really good.
Areas Of Satisfaction - The new roof looks good. We are satisfied with the end result.
Areas Of Satisfaction - Siding crew was informative and easy to work with.
Current Referrals - Yes
Recognized Excellence - Bill and Josh
Additional Comments - Love the look of my color combination.
Value - They did 2 jobs for me.
Areas Of Satisfaction - They did a good job.
Recognized Excellence - The 2 installers were very good.
It was a great quality product and the salesman explained everything to us. I would definitely recommend them.
Areas Of Satisfaction - The sales portion and the building was quick and effecient.
Recognized Excellence - The salesman does a really good job. The installation crew's craftsmanship was impeccable.
Recognized Excellence - I would like to recognize the installer for his exceptional service.
Everybody was great from the sales team to the install team. They went above and beyond to meet my needs.
Areas Of Satisfaction - I was satisfied with everything. The sales person was able to address my concerns immediately. Everything went very smoothly.
Recognized Excellence - The installers, Justin and Ron Morgan, were both very professional, and great listeners. They kept the job site extremely clean, and treated my home with the utmost respect.
Installation Crew - The crew was amazing! They did great work and they were super professional. I really appreciated how nice and polite they were. They did a great job. The woman you had doing the trim work did an absolutely amazing job.
Areas Of Satisfaction - Quality of workmanship, Quality of materials.
Areas Of Satisfaction - They did a great job and it looks good.
I am very happy with the job that was done. I would recommend HomeZone Improvements to anyone.
Likely To Recommend - I already have. I am very happy with the job that was done. I would recommend HomeZone Improvements to anyone.
Areas Of Satisfaction - I was most satisfied because the salesman had all of the color samples available with him when he came to measure, so we were able to pick everything out that day. There were no return visits. We were good to go after the first day.
Additional Comments - Everything was perfect. I have no complaints at all.
Areas Of Satisfaction - They did the job right, it looks good, and I am very happy with it.
Recognized Excellence - The original salesman did very well.
Areas Of Satisfaction - Stone work turned out amazing
Recognized Excellence - The guy that did our stonework
Areas Of Satisfaction - The strong work ethic of the all the employees
Recognized Excellence - Everyone at the office for great communication skills. The laborers were probably one of the best crew I have ever seen
Areas Of Satisfaction - I was most satisfied with the quality of the work from my experience with HomeZone Improvements, LLC. It was beautiful when it was done.
I was very satisfied.
After the experience with the loan, maybe not. We weren't told the loan was 27%.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of HomeZone Improvements, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys