They are very professional and come on time.
I am well satisfied.
The company does great work, but I'm not one hundred percent satisfied with the workers.
Everything was professional. I did not have any problems. The house is beautiful.
As far as customer service, they are very good! When we have complaints, they attend to them right away!
It's good. They are very professional workers. They're so nice and respectful.
The project supervisor was really nice and very easy to communicate with. Alan was great!
They worked hard at getting what we needed.
Basically, it's been a run around to me. They tell you one thing and do another. Communication is terrible.We did all of the calling and no one would answer.
The company, or subcontracts showed up and did sub-par work and an incomplete job. It seems as though they've disappeared and are not returning my in-laws phone calls. It seems like one of the programs you see on TV. warning about contractors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Homestar Builders, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys