Recognized Excellence - We would like to recognize Tom from HomeFix Custom Remodeling for his exceptional service. When he first came out, he explained everyting to us. I think the did a really good job in explaining and going through the process with us. Initially, we only wanted 2-4 windows. We ended up with 2-13! Tom really sold us on more windows!
Areas Of Satisfaction - exceeded out epcletation did thwa thy said they wee going to do.
Additional Comments - I think we were looking for quality and HomeFix Custom Remodeling did a good job.
The workmanship and quality were very highly recommendable!
Areas Of Satisfaction - They met or exceeded expectations in the roofing and the installation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of HomeFix Custom Remodeling Tampa as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys