Very unhappy that the Homefix contractor/crew damaged my fascia, broke the post by my front door, left a mess behind and there may be a new leak because there's a new spot on my ceiling which is another project ! Met with a representative who said they could take care of it for additional costs and so now I am getting estimates for repairing the fascia ! Don't think I can make a recommendation ?
There was nothing in this experience that was exemplary. By and large it was tedious and aggravating.
The final price doesn't agree with what we received from the agent.
HomeFix Custom Remodeling followed through on all of their commitments. We are happy with the project.
Too much time to get the materials.
The sales presentation and contract ( in early August) stated the material needed for job would arrive at the end of November or early December
I put deposit of $17,000 down. By the middle of December I started calling phone numbers and leaving messages.. I got no replies or answers. Fortunately, I had gotten the salesman cell number and started calling him for a week. I finally got a text that he no longer worked for the company . Then about a week later after further calls leaving messages , I received a text explaining about material shortages and shipping problems. Which , I did know if some problems but still wanted to know when, as 17k since Aug was worrying me
Finally got a text and a phone call that material was due to arrive end of January, which it did in Jan 25, 2023
Material did show up and a call said the application crew would arrive the following Monday . The crew did show up and start the work. They did have an excellent application crew that worked every day and finished applying the soffit and vinyl siding. These guys were good
They finished on Tuesday Feb 7 th. And did an excellent job
As they were leaving, I ask why there were roughly 7 boxes of material left over and they said that I owned it…as far as they knew
Within the hour I was receiving a call from Home fix rep ( somewhere out of the state, I live in Fla) wanting to take the money from my account.
The contract did call for payment upon completion. I said as soon as the final inspection from the county was signed… I would ok withdrawal .. which she got on the phone and got me copy of signed off permit
I then ask her if I was due a credit for these 7 boxes of material and caulk in my driveway, she said NO. That they order an extra 18% of the material needed over and above there estimated amount that they figure from aerial shots of your house. She said they coul pick it up and store it for us for any future needs or we just keep it
That part was nowhere in the contract about material nor any breakdown of how much material . I had to give them $17000 down for material. So 18% of 17,000 equals $3060 dollars, I tried to reason and maybe settle but no deal. They then proceeded to take the balance out of my checking account. Not a happy camper about that.
The job itself is finished and did turn out nicely
And I am satisfied with the work
But, I feel like as if they did not explain or put that in the contract. So , any one using them should ask I paid the bill in full, was sent my warranty papers another 33k. I wonder if they added 18% to labor fees, just because
If anyone has questions. 727-515-1951
Or if Home Care would like to further explain to me
good work and sales was very informative
Overall experience was not as expected and was very frustrated with the timeframe and the multiple rescheduling of the installs. The materials and install of the project were satisfactory.
The follow-up from the salesperson was terrible, but customer service and installation were great.
I was very satisfied with HomeFix Custom Remodeling.
HomeFix Custom Remodeling of Tampa was very professional, completed the work in a timely manner, and we were very pleased with the gutters we got installed.
Definitely worth the wait. We think they did an excellent job of installation and the windows and doors are of very good quality.
I have already recommended them to my neighbor.
I would recommend HomeFix to my friends and co workers they are easy to work with and do great work.
I feel it was overpriced, considering they subcontracted the work out. I was told it would be their own crew, but it was not.
My windows still don't look good, and they're still not fixed. There was a problem with communication at the installation. The guy who took the pictures said that the office should contact me, but I have not heard from them. There were a lot of flaws, and it was not professional at all.
They were very professional and the windows look great.
Disappointed with the roof installation.
The whole process was a lot quicker, easier and affordable than I expected! The team did a great job and if any issues arose they handled them professionally and quickly. I highly recommend this company.
There were problems with safety and cleanliness. I am still waiting for punch list completion.
Chalking was average and the screws on the upper half of the windows was covered but the lower half was not covered. When I questioned the last installer he said we would have to live with it. I called the company and left my name and number but never received a call back. I can be reached at 740-213-3677
This company got my order wrong from the beginning. They made accusations that I was not truthful. They broke my house and then they tried to blame it on me. It was deflecting. That was not okay. They got my order wrong by about $60,000 off. They said it was supposed to be $22,000 and it ended being $108,000. That is a big jump. They put holes in my bathroom through the exterior of my home and then tried to blame it on me.
Overall experience was unpleasant and a cluster of issues. I wish this contract had never been made.
HomeFix Custom Remodeling Tampa was very cordial, knowledgeable, and sophisticated.
Very unprofessional, left part of the job undone and the cost kept going up and going up. Was going to use them for other jobs, but not now. Awful experience.