Lies

Did a great job

The project started off rough with the company. Everyone worked very hard to get it going; it took months. The service people were great.

The installation was really smooth. The scheduling folks were very accommodating and well organized.

Excellent service and communication from start to finish. The installers were very pleasant and did the job with skill! Communication within the company has always been better than anyone else we’ve talked to about windows. I was skeptical at first, and after this, I am a fan and these people knocked it out of the park! Would highly recommend!

They really did a great job.

They sent the wrong window to me, but I said to install the other windows that were correct. They said they would just leave and come back, but I had already moved everything for them. They called their supervisor, and then they agreed to install the other windows that were correct. I asked for a discount if they would install the incorrect window. The inspector didn't write it off because they missed a lot of screws. The salesmen said that the company has its own installers. When they called me the first time to cancel, it was because the contractor they used wasn't available. It turns out it was an outside vendor. There were a lot of lies going on. We are waiting for them to come back to fix the screw issues so they can come back for another inspection.

I like the windows. They are solid and smooth. Jose and Erik were professional , polite, cleaned up after themselves and worked through some unexpected difficulties in the installation. I can tell they are pros. Everything is nice and tight. We ordered two paneled sliders but instead the company sent three panel ones. It did not make a lot of difference to us and the only issue might be getting our Amish poly-wood deck chairs in and out of the doors. Because of the curved door handle, you lose about two inches of opening on the sliding door - in our case we only have 26". Jose and Erik were also handicapped a bit because they did not have a lift for the installation of the front windows. Because of that, they had to work from the inside of the house and they were having to hang out of the third floor window trying to apply glue on the outside from being on the inside. The result was the there are some uneven streaks of black glue that are visible on the cream colored trim boards.

Everyone has been very professional and thorough during this process. Timely communication is a top priority for HomeFix -I never felt left out or in the dark about things.

The new windows are beautiful and make a huge difference in the amount of street/neighborhood noise that we hear in the house. The installation team was polite, professional, and mindful of our furnishings, covering everything with plastic.

HomeFix Custom Remodeling Tampa was great! They were nice, honest, cleaned up, and did the job well.

They were excellent at communication. Everyone with whom I spoke with was professional, friendly, and courteous.

They did a really good job. The communication could be better.

I ordered double hung windows and single hung were delivered. I was told I had no choice but to accept them or lose my deposit. So I allowed them to be installed so I didn't lose my money. The installers did a poor job and a different crew had to come out and correct there mistakes. The windows still failed inspections and no one has called or returned my call in regards to fixing the issues.

Wonderful people to deal with. Communication was tremendous!!!

I had HomeFix Custom Remodeling Tampa do my roof. They were very professional, came when they said they would, were timely, and cleaned up well. I could not speak with them as they mostly spoke Spanish, other than one person who spoke English, but I highly recommend them. That is where I would go if I needed a new roof, which hopefully I won't need for a long time.

Execution of roof install missed detailed attention

We were led to believe we were getting double hung windows… When single hung windows were installed we were confused and Rep. Adam seemed to not know what to do. Finally he called with discount that I feel was not fair but the workmanship and crew did a Great Job! The inspection was passed and finishing crew come Monday to finish stucco and put buttons in windows…

They did good work.

Efficient and very effective; clean and professional. Exceptional service by them!

The windows are very solid and very attractive. The installers were very, very professional. We were hesitant to have them done at first, but now that the job is done, we are glad we did it.

The windows look great but they damaged my wall outside and didn't bring it to my attention they left my house covered in dust not happy

No comment

Installers very personable and knowledgeable

HomeFix Custom Remodeling Tampa is poor in communication and workmanship. We are still waiting for $3000 from the company. We have been trying to get this resolved since May 31st. We have not received our wind mitigation paperwork. We were supposed to get a free trip, but we have not received information about that. Because we received no assistance from Brooke, this was escalated to Will. We have been trying to get a response from him going back to July. We have numerous text messages that have gone unanswered. We want our $3000, and we want our wind mitigation certificate so that we could provide to our insurance company. We want this matter resolved. I will be reporting this company to the Better Business Bureau and I will be following up with the CEO.