After installation completed, contractor was generally unresponsive to my requests to receive my Warranty Information
The crew damages the property when tossing debris from the roof and was careless in transferring materials and did damage to a vehicle, there was also damage to a gutter.
They did a great job! They had it completed in the time that they said they would. We had two major windstorms right after the roof was put on and not a single shingle moved on the roof!
Home City Roofing went above and beyond my high expectations. Plus, their communication skills were outstanding!
I would highly recommend Home City Roofing to anyone. Their price point was more than comparable to others, as I shopped around before making this decision. Home City Roofing won our business through their knowledge and thoroughness prior to the work being done. Trust me, sit down with the owner and he’ll earn your business. All of my questions were answered before I was able to ask them. The work crew was highly experienced and professional. The work was done promptly and correctly the first time. After the job was completed the owner (who was on site for the entire project) came back twice to ensure the quality of the work and make sure we were satisfied. If you don’t want the added stress when it comes to putting thousands of dollars into your home then go with Home City. You won’t be disappointed. Anthony Kelliher
Home City Roofing did an excellent job. I was very pleased with the work they did. I would recomend them to anyone needing a new roof.
I was very impressed--more than impressed.
Great work, very professional.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Home City Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys