Hixon Home Improvement has always behaved in a very professional and courteous manner and has kept me informed of any changes in schedule.
Basically, they're a pleasure to work with.
All the men on the site during repairs were very courteous, very professional. I would always recommend hixon.
I was very happy with what they did and the speed that they did it in. I'm happy with the results.
The work is impeccable. Very professional. Bill did exactly what I wanted. The crew worked quickly and everything was cleaned up afterward. I would highly recommend this company. I will certainly be calling them again.
The estimator was very professional and the men performing the work were very timely and skilled.
The guys did a great job . They cleaned up at the end of the day.
Excellent service, and great communication.
they are the VERY best at what they do!
I was very satisfied with their work and they were very professional.
With the recent project, I was not satisfied with the way my situation was handled.
This is our second job with Hixon, and hopefully we will have a third! Treating the customers as family goes a long way! Other people I know have used Hixon, and would not use anyone else in their construction needs. Thank you Hixon, for being great!!!
I was not happy with the scheduling. My daughter is the one who called and was here for the estimate. I am the homeowner, but they kept trying to get in touch with my daughter. They would schedule things and I would have no idea becuase they kept getting in touch with my daughter. I wasn't too happy with that.
Had a pleasant experience working with the Hixon Home Improvement team. Got a much needed remodeling of my 3/4 bathroom in the basement. Both Bill and John were courteous and attentive to my home and its surroundings and know their trades well. John has a very strong work ethic which I much appreciated.
They were very responsive and professional, and they did a good job.
They were cheap, professional, punctual, and reliable.
They do fine work agreed upon without supervision. Very reliable workers. They show up at agreed upon times.
They keep there word and follow through.
Area Of Satisfaction - They worked with me and were flexible
Second time using the high quality service of Hixon Home Improvement. Thoroughly satisfied as the first time I received superb, professional service. Friendly professionals. I would definitely use them again, but hope I will never have to. Hope to never use them just because it was due to a problem at a rental property that had to be fixed.
Hixon Home Improvement not only came in and did the required work but they came in, were courteous, efficient and excellent in their craftsmanship. When I had something that had to be adjusted they did the adjustments and worked with me very well on those items. When you do something like painting the whole house and carpeting, you run into glitches and it was so smooth in terms of adjusting the game plan. As we went along all those adjustments went so smooth. The owner, Billy is so gracious and courteous and the office staff is courteous. The customer service is at a very high level. In today's world that is a definite plus because customer service is not what it used to be. I am blind and they catered to that. They made it really smooth for a non-sighted person.
They were very professional and responded to my questions in a timely manner. Each person I talked to was very professional in their approach.
I was not satisfied.
Nixon Home Improvement have been extremely helpful in working with me with the ever changing schedules that had to be set. They have done more than what I would have expected, and I am most appreciated to their professionalism and compassion for getting the work done, and their obvious pride in their satisfaction they had to get the work done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hixon Home Improvement, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys