1. I have a detached garage, and needs finishing, I was told it was getting finished and ended not being done. 2. The contractors cut the wires on the satellite dish and threw in the garbage. 3. a window came out when taking the old siding off. 4. one side of the garage under the eves didn't get done with siding. 5. under the front door cover didn't get done.
Mistakes were made, and only fixed when I said something. Damage to two areas of house, part of the work that was promised was not done until I reported it to David.
I will not recommend this company as they did not complete the job themselves and tried to charge me any extra $5670 for lead paint removal that was not performed.
I was very impressed with how quickly they did it. They left the yard fine. I only had one problem. When they removed the siding to put the new siding on something happen with cable connections. I had no television or phones for a couple of weeks. It's not exactly their fault. The equipment and cable and everything is 35 years old.
I would not refer anyone to High Performance Homes.
They are professional, but they seem to be sales pitch heavy. They apply a bit of fear tactic and are a bit too pushy. The only reason I would recommend them is that the materials are good. They are a little on the pricey side.
Yes, I am likely to recommend them with a reminder of the problems that I had.
I love my new roof.
They were professional. I appreciated the way they managed their different jobs. They were able to problem-solve well.
I had a leak because of the gutter engineering. They made sure I would not have that leak again.
The whole experience was seamless and with great quality.
Their guy who came out and reviewed our home was very professional. He reviewed all the options with us, and explained the different between the roofing and shingle styles to us to help us make a decision. The crew was professional. They came in and worked hard all day long. They cleaned up the end of each day, and were just amazing. We were super happy with the way everything turned out. The roof looks great and we love it.
I would not trust the sales agent.
I would never recommend someone that uses high pressured sales techniques.
They left the gutter on my garage a little short, so there was an opening between the gutter and the wood. I called them back out, and they patched it, so I had to call them back. The lady I spoke with was always very helpful. She sent the crew again, and they replaced the gutter and everything is fine. When they removed the old roof, there were a lot of nails. They cleaned the best they could, but there were some nails left in the driveway. I recommend that customers inspect the driveway and check for extra nails.
I was very pleased. They were very polite. They cleaned up every day. The boss was a little upset that the job wasn't done in time because of the weather. We don't have tornado warnings very often for these areas.
I like the roof and the workmanship.
They managed to install the roof when we were in the middle of a rain tornado. We had a river of rain, and they still got it done on time.
I think I have said it all.
The materials delivery and subsequent installation went pretty much exactly as scheduled, except for a two-day weather delay on roof tearoff and re-install to avoid letting rain strike the bare plywood. As previously arranged, I ducked out of town for the portion of the work that involved blocking my driveway, but the only thing visible on my return was the freshly-reshingled roof. All debris was gone.
The crew was very professional and if there were any issues the company was very prompt in addressing them. The quality of the material used was very high. If there were any delays, I was notified in a timely manner.
Right now it will be a 2 due to those outstanding items.
They were very pleasant to work with.
This is because of the price. I would recommend them. I would also recommend they get a second bid and then talk to High Performance Homes because I think they've got room to come down and still get a superior job.
They did an excellent job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of High Performance Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys