They went above and beyond.
They do Great Work. The renovations were painless. Great Crew!
I was dissatisfied with the timeframe in which he told me he would do the job, and when he told me he would do it and I was disappointed that he charged me extra at the end.
The Hartley brothers work together with their crew to insure me that everything was done correctly. I’m so pleased I chose them for my roof project. I love to deal with owner/operators, their experience made me very comfortable.
It's a good company that does a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hartley Raingutters as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys