The Hahn crew just completed a reroofing job of my home. I wanted to let you know that they did an excellent job. The craftsmanship was outstanding and just as important was their professionalism. They were courteous and promptly responded to my questions and concerns. I believe they truly wanted to please the customer.
I highly recommend this company. We have a lot of roofers in this area but we were very pleased with Hahn Roofing and we are starting to see more signs in the area from them.
They did a great job!
I do not feel comfortable with some of the work. There has been misunderstanding about what I asked to be done.
Hahn Roofing did a very professional job and supplied me quality product with Owens Corning. I'm very satisfied with it.
The men were so nice and worked hard too!
They did a great job with the hail damage job. They were very close in price with the insurance estimate and offered a better product than their competitors.
Recognized Excellence - Blaze did a great job and went above and beyond. He inspected the job from beginning to end. He came here after the job was completed about a week after. Also Robert Maddicks, the owner, came out twice during the job and takes a hands on approach to his jobs.
They were very professional.
Areas Of Satisfaction - I was most satisfied with how fast Hahn Roofing got the job done.
Areas Of Satisfaction - I was most satisfied with the contractors. They were fantastic to work with and were great with the schedule.
Recognized Excellence - I would like to recognize Blaise. He was the one who scheduled everything.
Areas Of Satisfaction - We had a hail storm come through and they came without me calling them. They were right there to asses the damage. They called the agent for us and let them know it needed to be replaced. They were Johnny on the spot!
Recognized Excellence - Robert Maddox was wonderful. Mr. Butterfield was also wonderful. They made a great team.
Areas Of Satisfaction - They arrived on time and the inspector was very thorough and made necessary adjustments.
Hahn Roofing did a phenomenal job. They're just great people.
Areas Of Satisfaction - I was satisfied with Hahn Roofing in all areas. I am satisfied with everything.
Recognized Excellence - I would like to recognize Robert Maddox and his whole crew for their exceptional service.
Additional Comments - Everything was 100%.
Areas Of Satisfaction - I was most satisfied with the time it took them to complete the job. They showed up when they were supposed to.
Recognized Excellence - Paul Leterfield did an excellent job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hahn Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys