Guardian Roofs was one of the best contractors we have had work on our home. Their costumer service is excellent, from the receptionist to the owner. We received timely responses any time we had questions, the crew that tore off the old roof were very efficient and protected our extensive garden as well as cleaning any debris that fell protecting our safety. The actual roofing crew was outstanding. They had more than 20 years experience, were able to answer questions, showed up at 7 am every day and didn’t leave until sunset. They took extra care making sure the valleys were water proofed. When they replaced facia boards they primed all the wood which helps keep wood wrought at bay. They cleaned around the property daily and we’re diligent workers. Given that I have a construction background, I’m am more than pleased with Guardian Roofing and thoroughly impressed. The roof looks awesome and I’m comfortable in knowing that the workmanship will stand the test of time. I would highly recommend Guardian to my family, friends and anyone else looking to replace their roof.
For the estimate, Dave was on time, friendly and knowledgeable. While other companies told me I needed a new second story roof, he said it looked great and would leave it alone! The men who replaced the first story roof were courteous, clean and did the work quickly. I would highly recommend Guardian Roofs.
Guardian replaced entire roof of the garage, but the roof leaked excessively during the first rain. Guardian temporarily put some sort of cover on it, but have not heard from them after that for over a month to get it fixed.
Overall good experience
up to this date nothing done to a big hole on my ceiling caused by one of your worker...a section of fascia that was removed but never replaced...carpentry worked was unsatisfactory looks liked they tried to make it fit in placed...mostly on the fascia , front of the house. also up to this date never get any receipt that saying that the job status. VERY poor communications
We're on time and finished the job faster than I expected. Excellent job.
Very organized and professional. Chose them over others because we knew exactly what was going to be replaced.
They were very professional and planned the roof replacement wonderfully. The whole project took 5 working days & not strung out over weeks. I have already passed out several business cards.
Doug was very very courteous and informative and he did keep me updated with all work procedures.
No pressure sales quote. Friendly staff. Timely updates. Project completed on time. Receptive to our concerns and delivered quality work. Thank you!
They were very responsive to our request for a quote. Worked with us to schedule around rain. Completed the reroof of our 1100 sq ft home in two days.
Guardian Roofs employees were all very professional, ready to answer questions, scheduled around our needs, and completed the worker sooner than promised. All this for a lower bid and with a better warranty than the others we contacted. We are impressed, and grateful to have the work completed before the rains.
They got a good proce
Areas Of Satisfaction - They responded to my concerns. I have no complaints.
Additional Comments - I could really recommend them.
Friendly, knowledgeable staff. Provided options to solve the leaky areas without redoing the entire site. Wasn't trying to sell me on unnecessary repairs. I was happy in the quality of the work. The only disappointment was not knowing the final roof color and it not quite matching my expectations. I did not ask, and it was not offered up in the consult, so I recommend others clarify that point in the project details. This particular roof is rolled out in sheets, and I don't believe colors or shades of black are even available, but it would have been good to know in the beginning.
I am happy with the roofing product and installation done by Guardian Roofing. I had several estimates from other roofing companies, didn't feel like they listened, only wanted to get a signed contract as soon as possible. I felt the communication with Steve @ Guardian Roofing was the best. He listened to my concerns and all were dealt with efficiency and respect. He e-mailed they estimate to me and gave me the time I needed to review without any pressure. Guardian Roofing took care of all of the paperwork, permits and inspections(everything passed the first time) from the City. I feel I received a quality product and installation well within my budget and the price I was comfortable with. No add-ons or extra pricing games were played on my roofing job, I appreciated that. No surprises on cost. Everyone was very professional, and did a wonderful job. I am thrilled with my new roof.
I did not like the work and they changed the Utbar and I am not happy.
I have already recommended Guardian to our neighbor.
They provide excellent workmanship, attention to detail, and professionalism.
Overall, they did a great job.
Guardian was great from the beginning, got a estimate from Dan back in November. Dan did a great job going over options and recommendations. Mario and his crew got the job done in about a week and did a great job. First couple of rains no leaks ( lot of exposed ceiling on this house so leaks are easy to spot) then after the really hard rain a couple of days ago I found one small leak in the garage. I called Mario the next morning and he was out in 30 minutes to check it out and it was corrected the following day. Again I am very please with this company in the job that they did and how quickly they corrected an issue.
Great work everything looks good and all was cleaned up when finished
I would recommend and have already done so for 2 friends that asked for a referral.
They were quick, efficient, and it was a great price.
They were fast, clean, and it looks beautiful!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Guardian Roofs as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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