They were on time, did their job, and were very professional. you can tell they are there for their customers.
They did a great job and I'm happy with the work.
I felt that the owner Uzi Zarah was the most helpful gentleman. Uzi did not mind me calling him and telling him that I only want Owens Corning materials.
The roof was a great job. Everybody did a great job on the roof.
Areas Of Satisfaction - I was most satisfied with their promptness.
Recognized Excellence - The owner of Ground Up Builders was great.
Areas Of Satisfaction - I think the manager was very friendly. The entire staff/crew was very nice.
Current Referrals - We have only been living here for five years. We have told a couple of neighbors.
Areas Of Satisfaction - I was very satisfied with everything during my project.
Recognized Excellence - Garamo
Everyone of Ground Up Builders definitely work well together, including the owner, the salespeople, the workers, and the office staff. They all love what they do.
Work Done Right - I had no problems with the solar. We only had a few issues with the roof.
Areas Of Satisfaction - I was most satisfied with the workers and how clean they kept everything, everyday.
Recognized Excellence - I would like to reocgnize all of the roofers and the installers.
They were excellent to work with. They assessed our needs and addressed every issue. The work was qualtiy and they were easy to work with.
Areas Of Satisfaction - I was satisfied that the work was done in a timely manner and on schedule.
Recognized Excellence - The owner was great.
Additional Comments - The ladies at the office were friendly and helpful.
Areas Of Satisfaction - I was satisfied with everything!
Recognized Excellence - I would like to recognize Jonathon.
Additional Comments - All of the workers were fantastic. They were clean, in and out, and did a fantastic job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ground Up Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys