Poor communication with me. The estimator gave quote quit but I continued to try communicated with the main scheduler. Not happy with what was on the quote did not get done. The vanity sink installed leaked twice and had to call back to fix. Last part of installation was the glass shower doors. I wanted to pay the last payment once tested it that did not leak. The owners main scheduler owner's mom, called wanted payment on my credit card. I told her would pay once I got bill and check shower did not leak. She got owner on line and he was yelling at me in contract had to pay now. I would not recommend this company to anyone.
We were so pleased with our whole experience. It was a pleasure working with everyone involved with our new shower!
Friendly and clean up was well done. I love the new look in the bathroom. I like the idea, I was able to pick the way the shower would look.
I'm happy with the shower, but the process of getting it done and supplies were delayed by COVID.
I have had numerous people over to see the work and they are astonished with how great the work looks. I highly recommend this company. I did 12 bids and can’t say enough positive comments about GRC.
The work was done quick and efficiently. The workers were nice and respected my time and house. It looks nice.
I'm completely satisfied. The job was completed in a timely manner.
They did an amazing job replacing our old outdated shower.
I was amazed at how fast they could do it and how beautiful it turned out. It was way more than I ever expected.
GRC Prime Bath was efficient and got a difficult bathroom remodel done within one day as promised. My bathroom is beautiful. It is such a pleasure to use it now.
The end product is beautiful. They were timely and had a hardworking crew.
The crew arrived and began work by carefully laying down plastic mats wherever they would be walking. I remained downstairs so did not see the actual installation; however, the crew worked quickly and had the installation completed in the time specified.
The bathtub does not fill or heat up completely. The tub is always cold and insufficient.
It's so great, a few of our friends have come over to look at the project!
Fast and quality workmanship.
GRC Prime Bath is a very professional company that delivers what they say they will! There are no surprise expenses. Michael (owner) and partner are very responsible, hard working, meticulous about the work they do, courteous, and friendly! It was a total pleasure doing business with GRC Prime Bath.
GRC Prime Bath was very professional and fast. We have not had any problems with anything that they've done at all.
They were very, very professional and took care of everything perfectly
Guys did a great job and fast.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of GRC Prime Bath as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys