Graves Bros. Home Improvement Co.
Customer feedback report for

Graves Bros. Home Improvement Co.

151 Reviews

Graves Bros. Home Improvement Co.

Graves Bros. Home Improvement Co. is a trusted reliable contractor that has served the Greater Rochester Area since 1977. Graves has done this with quality and professionalism. Show more

Graves Bros. Home Improvement Co. is a trusted reliable contractor that has served the Greater Rochester Area since 1977. Graves has done this with quality and professionalism.

It all started for Graves Bros. Home Improvement Co. as the dream of two young brothers. They combined their efforts and dedication to providing quality service. As a result the company became a well recognized name in the Rochester area. The Graves brothers maintained dedication to their customers and provided above average roofing, siding, and home improvement services. This tradition of excellence carries on.

Today’s Graves Bros. expert contractors and installers are as dedicated as the founders. The Graves brothers laid a solid foundation of excellence. Due to that, Graves Bros. Home Improvement Co. has been repeatedly named a Rochester Top 100 company. Furthermore we have also been recognized as one of the top 500 home improvement companies in the United States. First by “Qualified Remodeler” magazine. Second by “Remodeling” magazine. Two of the leading publications in the home improvement contractor service industry.

Recently Graves Bros. has won Rochester's Choice awards for both Roofing & Siding Contractor and Home Improvement Contractor.
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Types of work

Roofers 126
Roof repair 72
Replacement roof 72
Siding 8
Gutter installation 4
Insulation 3
Window & door replacement 3
Remodeling & renovation 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2021
Guildmember since 2021
Feedback Milestone
10 Consecutive Great Reviews 2018
Of 267 customers surveyed, 157 responded
Contractor Knowledge
Graves Bros. Home Improvement Co. was knowledgeable and helpful regarding my project.
100%
Professional & Organized
Graves Bros. Home Improvement Co. was professional and organized.
89%
Communication
Graves Bros. Home Improvement Co. communicated with me effectively.
83%
Installation Crew
The Graves Bros. Home Improvement Co. installation crew was organized and professional.
94%
Quality Of Materials
I am satisfied with the quality of materials used.
95%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
95%
Work Done Right
The work was done right the first time.
87%
Problem Resolution
Graves Bros. Home Improvement Co. effectively addressed and resolved problems.
80%
Schedule
Graves Bros. Home Improvement Co. adhered to our agreed upon schedule.
84%
Appointments & Meetings
Graves Bros. Home Improvement Co. showed up on time for appointments and meetings.
100%
Value Received
I feel I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Graves Bros. Home Improvement Co. to a friend.
85%

Of 267 customers surveyed, 157 responded What does this data mean?
All project locations are approximate
Of 157 respondents, 151 left a review
4.4
122 of 144 would recommend
101
21
10
5
7
No rating
7
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Graves Bros. Home Improvement Co. using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Graves Bros. Home Improvement Co.

755 North Winton Road,
Rochester, NY
www.gravesbros.com (585) 288-3390