I'm very lucky to have found GoldenStar Development to replace my roof. From start to finish it was a great experience. First, they provided me with great references. They gave me detailed information about the roofing materials and the process they would used. Very importantly, they provided a detailed estimate and work schedule. The work was scheduled a week but after they started, rain was forecast. I didn't worry about rain getting in, I knew they would handle that, but to my surprise and delight, they completed the work in 3 days. I couldn't believe it! They brought on extra staff to get the work completed. Every detail was completed. Really a great company. Roof is perfect. Following their recommendation, I chose a Cool Roof and as they said, it has really made a difference this summer. The house is so much cooler.
Everything was beyond what we thought it would be.
We were very pleased with the service we received from GoldenStar Development. Their whole team from the office manager, Kristyn, to the district manager, Shem Sotelo, to the site foreman, Juan, to the guys doing the work - all were amazing. As first time homeowners we have felt that everyone at GoldenStar Development has been remarkable. We feel very fortunate to have found a company we can trust!
From the beginning, Goldenstar has been excellent. We are very pleased with the renovation or our kitchen. They did a high quality job and listened to us throughout the project. I'm really glad we chose them. Juan and his crew did a fantastic job. Our kitchen is beautiful!
Highly recommended to anyone.
Review - Highly recommended to anyone.
Great company. Will definitely use again for future projects.
GSD conducted this project in a very professional manner, an their employees ensured service was first.
Shem's honest evaluation of my roofing needs is much appreciated.
I never met Shem Sotelo personally. I work in Afghanistan and roof in rental property leaked inside and damaged fireplace in the master bedroom and some in Family room downstairs. Initially, I was dealing with him to do the roof. Yet I made decision to give that business to another contractor. Shem offered to do the inside job. Without meeting him, I agreed with the terms. My daughter signed the contract and paid the initial deposit. Then she checked the damages and gave them their second check. Work was done in workmanship manner according to my son that checked the finished job and paid them their last check. Tenants have two small daughter. Doing the job in tenants occupied property is not easy. But they finished the work on time in few days. They intentionally did not let tenant to complain. Thanks to Golden Star Inc, total inside work was done in short time. In a month, I was done with the roof and inside the property.I wish Mr. sotelo the best. I hope, this will help next person to look at Golden Star Development closely, and give them more work.
Not only was the job done in a timely manner, but the crew was professional and thorough. Not only will we be recommending GoldenStar, we hope to use their services again in the not too distant future for other projects on our home (specifically siding/stucco).
We had a great experience with the GoldenStar Developement team, Patrick our salesperson, and his group. They took care of everything without us being there. We discussed the work, they got it done, and they made minor adjustments to our satisfaction.
I am very pleased with the work performed by GoldenStar Development, Inc. They were very neat and professional. I would highly recommend them to others.
GoldenStar performs work to their commitments. They complete the project on time and within the agreed upon budget. The workers at Golden Star are professional, easy to work with, friendly, flexible, and do quality work! The entire project (roof repair, house painting, and window & door replacement) was a very positive experience.
Sales Knowledge - W so enjoyed working with Patrick and we know who to call when we do our next project.
I trusted GoldenStar Development, Inc because I felt they were honest with me from the beginning and they communicated well throughout the project. I am very satisfied with their work.
Areas Of Satisfaction - I was most satisfied with the GoldenStar Development, Inc professionalism.
Recognized Excellence - I would like to recognize Patrick for exceptional work at GoldenStar Development, Inc.
My wife and I attended a local home improvement show and literally stopped at the GoldenStar Development booth first. We explained what we were looking to do (remodel a bathroom and kitchen) and we were immediately impressed with the friendliness and "no pressure" style of representative. Up to that point, we had never done any major interior remodeling so it was important for us to find a contractor that we felt would be honest and provide excellent quality workmanship. After getting bids from 2 other contractors, we decided to try GoldenStar because they just seemed easier to work with and no high pressure sales pitches. We started with the bathroom remodel first. There was only 1 small issue which was quickly resolved and handled by the owner himself. We were so happy with the final result that we did not hesitate to contract them again for the kitchen. The project manager, Patrick, was very communicative...and the construction foreman, Gabriel, was great and even suggested nice finishing touches which we incorporated. Even when we were choosing granite counter tops, the owner joined us at the showroom to help us make a good decision. Patrick and crew became like family to us. I highly recommend GoldenStar!
Areas Of Satisfaction - Patrick and his crew are very friendly and easy to work with. I appreciated Patrick's responsiveness and his eagerness to please.
Current Referrals - Whenever asked (or complimented on my new bathroom and kitchen), I do not hesitate to give them Golden Star's number.
Recognized Excellence - Patrick and Gabriel....they both made a huge difference!
I am most impressed and satisfied with the professionalism and quality of work of GoldenStar Development, Inc. I am confident to recommend GoldenStar Development, Inc. to anyone.
Areas Of Satisfaction - I am most satisfied with the professionalism of Patrick Lim and quality of work of the installation crew. Patrick Lim is very professional and he tries to resolve any problem as soon as possible and as best as he can.
Recognized Excellence - I would like Patrick Lim to be recognized for his professionalism and exceptional service.
Schedule - Absolutely.
Likely To Recommend - Definitely.
Areas Of Satisfaction - They went above what they needed to do and above what I contracted them for. They were real personable. I have a lot of respect for them and I am all around very happy.
Recognized Excellence - I thought the installation crew did a great job.
Patrick, the representative, was very professional, friendly and knowledgeable. After doing research in quality skylights, along with his suggestions, felt I was making an informed decision by have Golden Star do the work. It's been two months since the sky tube was installed and I couldn't be happier. Great value, workmanship and price is worth paying a little more in the long run. I would use this company again without a doubt.
Areas For Improvement - None whatsoever.
Areas Of Satisfaction - Patrick and Golden Star are the perfect example of how it should be done. The contact, estimate, work, and payment went smoothly. I was very happy with every aspect of this job.
Recognized Excellence - Patrick was very professional, friendly and knowledgeable. A great asset to his company.
Areas Of Satisfaction - They are reliable and do the job well.
Recognized Excellence - Everyone from GoldenStar was very nice and they did a good job on my project. The workers were very sweet and always polite while at my home.
Areas For Improvement - They did not. They did the work we contracted for and was done nicely.
Areas Of Satisfaction - The whole thing was great. They did the flooring and re-did the bathroom and it turned out nice.
Recognized Excellence - Patrick our salesperson was great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of GoldenStar Development, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys