They could've have done a better job on some of the interior details.
I was very happy with the quality of the installation and would recommend them to anyone.
They did a great job. They were very professional. Everything was done in a timely manner. I would highly recommend them.
They were great and really professional! The house is beautiful! I would highly recommend them!
I already have.
Recognized Excellence - I would recognize Perry for exceptional service.
Their work was great and my house looks good.
Recognized Excellence - I would like to recognize Tony and Perry. They were both good.
They were very good/ They did what they said they would do. They followed up with me. I did have a small problem with one of the gutters and they called back right away. They were very good.
Areas Of Satisfaction - I was most satisfied with how professional they were. The owner (harry) even went with me to present to the historic board. Also, they had to redo some work that another contractor had done and did it very well and without fuss. They also were were very nice to my neighbors who are very particular.
Recognized Excellence - I would like to recognize the owner, harry, for his exceptional service. As well as Tony, the foreman. He was excellent; and all the men that worked under him were very professional. Also, Lori, who works in the office, was very quick to answer questions and was a great liaison between me and the owner.
Areas Of Satisfaction - dealing with them was a pleasure, professional, polite, responsive, etc.
Current Referrals - not now but will definitely highly recommend
Recognized Excellence - Perry is great as is his foreman and the carpenter whose names I forget
Additional Comments - outstanding workmanship, a pleasure to deal with and would hire again and will do so for our roof in the summer!
Lead Source - Saw a sign on a neighbor's property
Areas Of Satisfaction - Fast work, good attention to detail, collaborative problem solving
I spent quite a bit of time researching and meeting with different contractors for our house siding job. I chose Giant because I felt that our salesman, Perry, did an excellent job walking us through all of the options for the job, was available for questions, and alleviated any concerns we had. I compared Giant's estimate to the others I received and I was confident that the Giant crew would complete the work at a high standard. I was impressed with the quality of work and with how the crew maintained the job site every day. Our project manager was on site every single day and was available for any questions we had. The job was completed earlier than expected. The crew arrived early, took a short break, and left once the sun went down. I couldn't be happier with the job. Thank you for making our family feel safer and more secure in our home!!
Areas Of Satisfaction - The crew was so thorough with the job. They caulked every area, contacted me if they had any questions, and was very careful and thoughtful with our property.
Areas Of Satisfaction - Outstanding work..great communication
Additional Comments - A+ in all areas...the hardie board siding on my house looks incredible...exceeded my expectations ! Highly recommended.
The workers were skilled and did a good job overall.
Recognized Excellence - Perry did a good job through the whole process.
Areas Of Satisfaction - The product, job, and workmanship was wonderful.
I was very happy and I would highly recommend them.
I found Perry and his team to be very professional. They did great work. It is a great value.
Areas Of Satisfaction - I have never worked with a more professional contracting company. To watch them work was amazing. Each person had a specific task which they completed effortlessly with precision and care. They arrived on time each morning and worked a full 8 hours each day....never missing a day. The workers were responsive to my request, courteous and always left the work site clean. As an Interior Designer I was thrilled with the amount of detail that was added to every element of the project. I recently referred Giant Siding to a good friend who had the same experience as I did with the company.
Recognized Excellence - Perry was wonderful, always responsive and upbeat, he was a true pleasure to work with. Tony the Foreman addressed any issue or concern that I had politely and quickly. And the crew was excellent! They worked tirelessly throughout the day, taking short breaks, never interrupting me inside and NEVER talking on their cell phones. They were fantastic!
Giant Siding completed the project on schedule and on budget. We are pleased with the way the job was completed.
Areas Of Satisfaction - I was satisfied with the quality and the speed.
Recognized Excellence - I would like to recognize Perry for the exceptional service.
Areas Of Satisfaction - The quality of work was great.
Current Referrals - I have already got them more work.
I would hire them to do another project immediately without question.
Sales Knowledge - Perry offered must insight as to my options for my complete siding project and made my decision process my more educated
Areas For Improvement - None
Areas Of Satisfaction - Their work ethic and ability to take care of any and all problems that arose once they discovered the issues that were hiding underneath my old siding
Additional Comments - I would highly recommed this company for all your siding needs. They were very efficient and clean. And they exceeded my expectations of a work crew!
Areas Of Satisfaction - I am most satisfied with the workmanship, the value, and the appearance. It looks great.
Current Referrals - I do not know of anyone who would be interested in receiving information at this time, btu we are about to get new neighbors.
Recognized Excellence - There was one man who was very patient and sweet. I can't remember his name but I already told Perry about him.
Harry and his team are the utmost professionals. They are honest, knowledgeable and do above and beyond work.
Clean & Safe - They were tremendous!
Areas Of Satisfaction - We were very happy with our experience.
Recognized Excellence - Whoever their on site supervisor was, was great. He communicated to us every day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Giant Siding & Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys