The process was very seamless. The salesperson was great. The installers did a great job. I used different vendors in the past, and I was deeply unsatisfied with the workmanship. However, I was very satisfied with Get Jacksons Home Improvement's workmanship.
Very professional! Outstanding job!
High quality windows. Quality installation. Installers were super courteous and helpful. Even wrapped two windows for free so they all matched.
They have outstanding customer support and great installers.
Great experience front to back
I would recommend Jacksons because of the Product they sold, Provia brand windows are a great product
Get Jacksons Home Improvement did an excellent job!
Straight forward on Quote
Excellent products and craftsmen. Installed without a problem.
They did a perfect job!
Salesman was polite and well informed. Workers were very good, polite, and cleaned up well.
This may seem like an over-the-top review, but that's because Jacksons Home Improvement is over-the-top. Expertise, communication, friendliness, and superior craftsmanship are definitely their recipe for success. After getting our windows replaced by Jacksons, we will use them for whatever services we need that they provide.
From contact to completion, the job was totally stress-free for us. From the beginning of our search, their website was very informative. They have a convenient online chat where we set up an appointment, had great follow-through, answered all our questions (even the dumb ones,) and were honest about what needed to be done to replace our old windows. From that point on, they under-promised and over-delivered.
Most importantly, we cannot say enough about Eric and his crew for the amazing job they did. First, they showed up exactly when they said they would. Second, they are the most honest and hardworking contractors we've ever encountered. They communicated everything. They explained what they were doing and let us know upfront if they had any questions or encountered any problems. The job was meticulously done in unbelievable time. There were at least 6 or more people working on our windows and all of them were friendly and extremely knowledgeable.
It was such a pleasant experience working with Jacksons. We highly recommend them and will definitely use them in the future!
Have already referred your company to two other people. Very impressed with your company.
They did a great job and they were very professional!
Everyone did a very good job.
After the door installation noticed that part of the flashing was missing. Called and they came out in a few days and fixed it. Jacksons did an excellent job.
Want to thank you all I am so happy and impressed with everything!
Get Jacksons Home Improvement did a really good job and cleaned up.
We already did (Steve Marchino in Crown Point)
Did an excellent job converting our deck to a roofed, screened-in porch in 2020. Also had them do some trim work in the front in 2021.
WENT OUT OF THERE WAY TO DO EVERYTHING THE WAY I WANTED.
Happy productive installation team. Fast efficient and great customer communication skills.
Jackson's did an amazing job replacing our windows, as our existing windows were at the the end of their life. After shopping around, we were very impressed with the price and quality of windows that Jackson's offered. The crew that did the work was phenomenal. It only took them 2 days to replace 15 windows. They were very professional, helpful and meticulous in their work. Plus they cleaned up, inside and out each day. I could not have asked for anything better. I am looking forward to using Jackson's again for my other home improvements in the future. I HIGHLY recommend Jackson's to anyone looking to upgrade their home.
When we decide to upgrade our bathrooms, I am going to give Lori K Bath a call.
Get Jacksons Home Improvement completed a large project for us. We had vinyl siding, new basement windows, gutters and downspouts and a sunroom added to our circa 1895 home. We were very pleased with the job from start to finish. They were detail oriented, professional and best of all, there were no surprises. We made some changes to the project mid-way through, but Ron and his team were flexible and were able to accomplish everything we asked of them. I highly recommend this company.
Get Jacksons Home Improvement was very professional and easily handled any problems that arose on our unique project. Would highly recommend them. Looking forward to using them for any future projects!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Get Jacksons Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys