Kevin has been very patient with us as we worked through our decision making process.
Good communication and price, recommended!
I will not only recommend them. I will likely use them again.
Excellent communication. I have used Genesis exterior For other jobs and any issues i had were dealt with promptly & fairly. I would highly recommend their services.
The Genesis Exteriors staff and crew have been amazing! I had a total renovation done (roofing, siding and windows) and the entire process went very smoothly. Everyone has been extremely helpful and professional from start to finish.
Awesome office staff and work crew!!!
Genesis got the work done faster than I expected and with minimal inconvenience to me. They are worth the money in terms of both quality and peace of mind.
Crew damaged plantings, dented a gutter and misplaced a bird bath. Some questions about flashing installation around chimney. When questioned, one particular genesis staff person immediately became defensive. Probably wouldn’t hire them again.
OK to publish my rating, but please have it from "D. E. of Cottage Grove, WI".Such a pleasant experience to work with the knowledgeable, caring Genesis Exteriors people who take great pride in their work. We had actually started working with another local contractor, which was an unbelievable nightmare! Genesis Exteriors is the ONLY way to go !!
When it comes to projects for our homes, we have used Genesis each time. The times we didn't, we totally regretted it. When there is another need for work, they will be the first and probably only place we will call.
My experience with Genesis Exteriors with our roof, gutters, fascia, soffit, gutters, and windows was fantastic!
Genesis did a great job on our roof and gutters. They kept the job site clean and neat. We are very happy with the work they did and would highly recommend them to others.
The gentleman that helped us was very cooperative and efficient. They did the job on time and really helped us !
They followed up with resolve for all issues in a very professional and very good way.
Genesis Exteriors replaced our roof at a fair price and in a timely manner. When I had some minor issues related to some siding that was damaged during the process, they responded appropriately to my satisfaction. I felt like I was treated professionally throughout the process, and the onsite crew was friendly and cleaned up after themselves.
Very professional job. Our new roof looks very nice and seems to be of high quality. Job was done on time and the crew was very pleasant. Some miscommunication between Genesis and their crew re: our satellite dish which was not to be replaced. However, when we noted the mistake, the crew took care of the issue right away. They also have a professional color consultant available (included in the price). It was very helpful to meet with her to be sure we were making good color decisions for such permanent choices. We also had shutters replaced. A different crew completed the shutter replacement job and they were also very pleasant and did excellent and timely work. We are very satisfied customers.
There were snags in the beginning but once resolved I was very happy with the jobs completion.
The roofing project was done well. The gutters are TERRIBLE! The window project is below average.
I won't recommend you.
I am very satisfied with the work Genesis Exteriors performed on our house.
I would recommend Genesis roofing to my friends, they were excellent.
My experience with Genesis was terrible. I decided to try a local company instead of the more national company that I hired a few years ago after another hail storm. In retrospect, I should've just gone back to the national company instead. I was shocked with how many problems arose throughout the entire process (May-October!!) with Genesis, especially after experiencing how trouble-free the process was the last time with the other company.
Areas For Improvement - Genesis Exteriors fell short with the quality of the workmanship.
Areas Of Satisfaction - I was most satisfied with the customer service.
Recognized Excellence - I'd like to recognize the project manager.
We are real happy with how our house looks now that Genesis has re-roofed it. They explained all the available options and what to expect as the house got re-roofed. The crew obviously took a lot of pride in their work and did a great job, and left the place very clean and picked up. We also had new gutters put on and a fine job was done with those as well. Thanks Genesis!
Areas For Improvement - None.
Areas Of Satisfaction - Very helpful in explaining various options available and what to expect during the job.
Recognized Excellence - Victor and his team were great!
Areas Of Satisfaction - I was most satisfied with their speed and responsiveness.
Recognized Excellence - I'd like to recognize Chris.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Genesis Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys