They are very very good and helpful. The owner was very nice.
I enjoyed working with the company. They were very reliable and I did not have to worry.
I have been working with Gecko Pest Mng. for about 15 years and they have always been friendly, helpful and very professional. They have always taken care of any and all problems promptly and effectively. The office staff, the service people and the management are the best.
Areas Of Satisfaction - I am satisfied with their effectiveness.
Recognized Excellence - I would like to recognize Dyllon.
I am very pleased with the service provided by Gecko.
Areas Of Satisfaction - I was most satisfied with the flexibility of appointments times and the coordination efforts on the service.
Recognized Excellence - I would like to recognize William, my technician. He does great service and is very professional.
Areas Of Satisfaction - Great dependable, cost-effective company
Areas Of Satisfaction - Got rid of bees in one try.
Recognized Excellence - William is the best
Work Done Right - I had a little problem with one who came the first time and didn't want to do something I had asked, but the next month he came back and was very friendly and very sweet.
Areas Of Satisfaction - I had a little problem with some animals and they came and fixed that and did a very good job.
Gecko did a great job with my landscaping, I would highly recommend them to anyone. If you want a QUALITY job done right the first time, they are the company to call!
Areas For Improvement - None
Areas Of Satisfaction - Quality, and attention to detail.
Recognized Excellence - John and his crew did a fantastic job!
William is excellent at his job. He goes the extra mile to search out pests and remove them.
Recognized Excellence - William is excellent at his job. He goes the extra mile to search out pests and remove them.
They are very friendly and have good communication.
Areas Of Satisfaction - I am most satisfied with their friendliness and communication.
Recognized Excellence - I would like to recognize William, he is very nice.
Their service is really good and we have not had any issues, and they left the place looking nice!
Areas Of Satisfaction - I was most satisfied that they accomplished the purpose of keeping the bugs and vermin out of the house!
Recognized Excellence - Shawn gave exceptional service.
I have been a customer of Gecko Pest Mng. for years and they have always been professional, courteous, and done an outstanding job.
William is wonderful and very caring
Areas For Improvement - none
Current Referrals - Have done so all ready
Recognized Excellence - William
Gecko is very honest and they have the up most integrity. I would highly recommend them. They are outstanding.They are professional. The quality of work is out standing.
Communication - The guy that comes out is fantastic. If you get rid of him I will not use Gecko anymore. He is fantastic.
Clean & Safe - They are professional and courteous.
Value - They are the best in town.
Likely To Recommend - I always do. I have never worked with a company that is so polite and kind. They are patient. The tech is very kind and patient. He is just wonderful. Gecko is very honest and they have the up most integrity. I would highly recommend them. They are outstanding.They are professional. The quality of work is out standing.
Areas Of Satisfaction - They take care of my needs. I had ants and now I don't. They took care of them. Truly Nolan was not getting the job done. You can pay your bill for a year and they give you a month off, but you don't have to.
Recognized Excellence - William is absolutely outstanding. He is patient, kind, and always has a smile on his face. He is so honest. He is respectful. He never reschedules. He is fantastic and goes out of his way to work with my schedule. Jennifer is fantastic. She always has the billing right.
Additional Comments - I hope that William gets recognized for his exceptional service.
Outstanding and well run company.
Areas For Improvement - None
Areas Of Satisfaction - Professional. Conscientious and knowledgeable.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gecko Pest Management as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys