We were extremely pleased with Ganser Company and their work to replace our windows and the trim around the windows. The work crew was friendly, knowledgeable. They took great care to clean up after their work and left our home in great condition. The wood trim around the windows is absolutely beautiful. I would recommend Ganser Company to anyone!
I was in the market for a tub to shower conversion in my bathroom and spoke with about 3 different providers of such service. Without a doubt I had the best interaction and experience with Ganser. Starting with the in home estimate visit with Laura, the final measurement visit with Jim, and the install that was completed by Greg and Mark. Everyone was easy to talk to and very patient with all the questions I had along the way. Job was completed timely and I am thrilled. Thank You
We are still waiting for a replacement threshold strip for the door to the garage, which was damaged when the old module was taken out.
I have already recommended them to a friend.
Likely To Recommend - I have already recommended them to a friend.
Areas Of Satisfaction - I was most satisfied with the tub and the shower, it looks so nice.
Areas Of Satisfaction - The project went well. It took one day longer than we anticipated but it was okay.
I am a very satisfied customer. I liked working with them and the work they did for me.
Areas Of Satisfaction - I was most satisfied with Ganser Company because they were very professional. the project turned out ebtter than I thought it was going too.
Recognized Excellence - The crew was very courteous and they did a wonderful job. Trooper, Jake and Jason were a pleasure to have working on our home. Thank you!
We have had several projects completed by Ganser Company and won't hesitate in the future to have them again do work for us. They are professional and take such care in doing the work they do. It felt like they were remodeling their own home when working in ours, taking extra steps to insure the work was how they'd want it done in their home.
Sales Knowledge - Marc is very good at what he does. He is easy to talk with and listens, offering suggestions and helping with any questions we have.
Installation Crew - They did such good work with the different jobs we had done. They were very talented and knowledgeable.
Likely To Recommend - We have recommended Ganser Company to relatives. They were so pleased with their window & door installation. We have had several projects completed by Ganser Company and won't hesitate in the future to have them again do work for us. They are professional and take such care in doing the work they do. It felt like they were remodeling their own home when working in ours, taking extra steps to insure the work was how they'd want it done in their home.
Areas Of Satisfaction - Besides doing good work, their product line is fantastic-not cheap stuff that won't hold up in time.
Recognized Excellence - We wish we could remember their names, but the guys were so nice!
Areas Of Satisfaction - I personally liked how Mark spent time with us to show different products that could be used for our projects, but he never pressured us and was always helpful.
Recognized Excellence - Quite honestly, everyone at Ganser was terrific. The men who actually do the work were great!
They did a window project for us and we had them come back to do a second project. We liked the work that they did for us.
Areas Of Satisfaction - I was most satisfied with Ganser Company because of their customer service and follow up. They got back to us promptly when ever we had a question or had a problem.
High quality work, I would recommend them to anyone.
Areas Of Satisfaction - I was most satisfied with the timely manner in which they came in and fixed the one problem we had.
Ganser is the best.
From start to finish my sunroom replacement windows and patio door job was hassle free. Marc clearly explained the options and process, installation staff were always on time, left the job site area super clean each night they left, were polite with a good sense of humor and Marc followed up in person to check on the job when the work was done. Great company - would definitely use for any future home improvements.
Recognized Excellence - Lead worker - Trooper and his asst Dave. GREAT guys - started the day with firm handshake, were clean, professional and super easy to get along with.
You would be crazy to go anywhere else!
Areas Of Satisfaction - I was most satisfied with the quality of the project from beginning to end. The entire project has been very professional.
Areas Of Satisfaction - I was most satisfied with the workmanship.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ganser Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys