Overall, I’m very happy with the work. I was pleasantly surprised to see that Gallop replaced all of my outside light fixtures (some of which were in bad shape) and did some extra painting beyond just the house to make things match. They also replaced the shingles on my pool pump shed as part of the roofing project. M
The best roofing contactor on the outer banks
In my two experiences with Gallop, you have been very professional and went out of your way to make sure the job was not complete until I was happy. Thank you.
The workmanship is great. The customer service part is not great.
We’re very happy with our new gutters. The guys did a great job.
I found Gallop Roofing and Remodeling to be responsive from the onset of the project through the completion.
Problem Resolution - There were not any problems.
Employees & Subcontractors - The ones that I dealt with were very professional and courteous.
Punchlist - There was no punchlist.
Current Referrals - I am going to speak to some folks that I know and recommend Gallop Roofing and Remodeling to them.
Areas For Improvement - Gallop Roofing and Remodeling did not fall short of my expectations. They met all the expectations within a timely and professional manner.
Areas Of Satisfaction - Gallop Roofing and Remodeling met all the expectations. They exceeded it in the quality of workmanship.
Repeat Business - I would consider them for any project that we have, but at this time we do not have any projects or timeframes.
Additional Comments - Everybody that I dealt with at Gallop was courteous, professional, and knowledgeable. They followed through and were able to respond to any questions that I had. They followed through with the project in a professional manner.
I would certainly recommend for roofing joins
Very quick call back. Went over contract step by step. Answered all questions. Kept me informed every step of the process. Started and finished job when they said they would. Cleaned up beautifully, roof looks wonderful. Excellent job.
Areas Of Satisfaction - I was impressed when I saw them fly a Drone over the house to check the work. Also impressed that they checked for nails on the ground. The communication was excellent and I appreciate that there was no hesitation to speak with me (a female!) regarding setting up the job, etc. Have had other general contractor/construction companies that insisted on meeting and/or speaking with both husband/wife before providing any information - if it's required - we simply skip that company!
Lead Source - Excellent recommmendations on Facebook OBX Homeowners group
I would recommend them!
Their service, promptness, and courteousness are all impeccable.
Turned out great and done in a timely matter. I've recommended Gallop Roofing to 3 other friends.
I've always gotten good service from them, and they are reasonably priced.
Areas Of Satisfaction - sales team was great in explaining everything - Great Job Devon!
I can't say enough great things about them. It started to rain at the end of the day, and they knew it was coming. They had all these men on the project finishing it up. I came home, and everything was done. I was so surprised. They cleaned up beautifully. Devin came to give me the proposal on a Saturday, and we found out about this grant program. He answered all of my questions and changed the date back. They were wonderful. They were less than the price I had in the morning. They were wonderful. I would use them again in a heartbeat.
Areas Of Satisfaction - I was most happy with how they worked around the grant program. They always answered questions and always called back. The person even met me on a Saturday.
Additional Comments - I had gutters that were loaded with dirt, and I asked if I had to clean them out. He said the guys would take care of it. They cleaned them out and put them back up. Nothing was damaged, and it was salvageable.
Very professional and easy to work with, all questions answered promptly and explained. I couldn't be happier with the job they did.
Review - Very professional and easy to work with, all questions answered promptly and explained. I couldn't be happier with the job they did.
They were very professional and very timely at what they did.
From the 1st call for an estimate for the replacement of our roof, to the final clean-up,the Gallop team handled everything, no hang-ups, no surprises,no problems. Devon,Tucker,& Zeke were easy and a pleasure to work with. I am recommending Gallop Roofing to anyone who needs anything dealing with roofing or home improvement ,thank you again for everything guys, C.C. & PAM MIHOVCH
Areas Of Satisfaction - I was satisfied with all of it.
Gallop Roofing worked with me to get the work I needed done in a professional manner. I appreciate that they say what they plan to do and do it in the timeline agreed too. Refreshing given other experiences I've had with contractors in the OBX area.
Lead Source - Internet
Additional Comments - I was highly satisfied and would recommend to a friend!
Areas Of Satisfaction - I was satisfied with the great communication! The quality was great! They were here when they said that they would be. It was a good experience all the way around. There are no weak areas!
Areas Of Satisfaction - I was most satisfied with from when they started the job to when they finished the job. They were in and out of my yard quickly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gallop Roofing and Remodeling, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys