Their service, promptness, and courteousness are all impeccable.
Turned out great and done in a timely matter. I've recommended Gallop Roofing to 3 other friends.
I've always gotten good service from them, and they are reasonably priced.
Areas Of Satisfaction - sales team was great in explaining everything - Great Job Devon!
I can't say enough great things about them. It started to rain at the end of the day, and they knew it was coming. They had all these men on the project finishing it up. I came home, and everything was done. I was so surprised. They cleaned up beautifully. Devin came to give me the proposal on a Saturday, and we found out about this grant program. He answered all of my questions and changed the date back. They were wonderful. They were less than the price I had in the morning. They were wonderful. I would use them again in a heartbeat.
Areas Of Satisfaction - I was most happy with how they worked around the grant program. They always answered questions and always called back. The person even met me on a Saturday.
Additional Comments - I had gutters that were loaded with dirt, and I asked if I had to clean them out. He said the guys would take care of it. They cleaned them out and put them back up. Nothing was damaged, and it was salvageable.
Very professional and easy to work with, all questions answered promptly and explained. I couldn't be happier with the job they did.
Review - Very professional and easy to work with, all questions answered promptly and explained. I couldn't be happier with the job they did.
They were very professional and very timely at what they did.
From the 1st call for an estimate for the replacement of our roof, to the final clean-up,the Gallop team handled everything, no hang-ups, no surprises,no problems. Devon,Tucker,& Zeke were easy and a pleasure to work with. I am recommending Gallop Roofing to anyone who needs anything dealing with roofing or home improvement ,thank you again for everything guys, C.C. & PAM MIHOVCH
Areas Of Satisfaction - I was satisfied with all of it.
Gallop Roofing worked with me to get the work I needed done in a professional manner. I appreciate that they say what they plan to do and do it in the timeline agreed too. Refreshing given other experiences I've had with contractors in the OBX area.
Lead Source - Internet
Additional Comments - I was highly satisfied and would recommend to a friend!
Areas Of Satisfaction - I was satisfied with the great communication! The quality was great! They were here when they said that they would be. It was a good experience all the way around. There are no weak areas!
Areas Of Satisfaction - I was most satisfied with from when they started the job to when they finished the job. They were in and out of my yard quickly.
Areas Of Satisfaction - I was satisfied with the project. Basically, they were just fixing a leak on a porch and they fixed it.
Areas For Improvement - They didn't. We had a horrific thunder storm approach without warning and they handled this with in a professional manner. We had some leakage, and Gallop was on top of it and stopped the leakage.
Areas Of Satisfaction - Very professional and started and completed the job as stated.
Lead Source - My wife and I have used Gallop on several occasions. A very reputable firm.
In relation to this project, yes certainly. I am not as pleased as the other work they have done for me, such as the roofing.
Areas Of Satisfaction - I was most satisfied that they went above and beyond what they were supposed to do. They found problems with the roofing job that was done and replaced the shingles and rotted board that others had shingled over. They definitely went above and beyond on that part.
Areas Of Satisfaction - I am most satisfied with the finished product. It looks good.
Additional Comments - We have had roofs replaced on four houses in the last few years and this one was the least disruptive and smoothest one yet.
Areas Of Satisfaction - All areas exceeded my expectations
Recognized Excellence - Zeke and Team were great. Thank you. Robert W Meyer
Areas Of Satisfaction - I was very satisfied with how they communicated with me well, and they didn't make any promises they didn't or couldn't keep. They exceeded my expectations with being honest with me about time frames and what they could or couldn't do for my type of job.
Recognized Excellence - I would like to recognize Zeke and also Devon Holshausen, the man who coordinated with me with scheduling.
Clean & Safe - You could hardly tell they had been there.
Areas Of Satisfaction - They were in and out and done really fast. I was most satisfied with their professionalism. They scheduled it, came when they said they would, did the job, and cleaned up well.
Additional Comments - My wife an I would like to thank Zeke & Tucker for a fine job. Keep up the good work guys!
Areas Of Satisfaction - I thought that they were professional, they contacted us well, and they did a good job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gallop Roofing and Remodeling, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys