Favorite Feature / Design Element

Favorite Feature / Design Element - The overall look and feel is my favorite feature.

Recognized Excellence

Recognized Excellence - Ryan has been fantastic and very responsive.

Favorite Feature / Design Element

Favorite Feature / Design Element - My favorite new feature of the project would be, the flow from our bedroom to our bathroom. It really brightens up the space and is a very beautifully done project.

Recognized Excellence

Recognized Excellence - I loved, Ryan, our general contractor, he was fantastic, very easy to get a hold of, and he did a great job of keeping us in the loop. The carpenter and tile guy also were both very wonderful. Overall, the whole team was very good and we are very happy.

Future Projects

Future Projects - Gabor was the perfect choice for our Master Bath and Bedroom Project. Their professionalism showed thru in each of their employees. They were knowledgeable and patient and were not satisfied until we were satisfied. Initially we spoke with some other contractors and contractor X said they (X) would give us one hour to make our selections - which is ridiculous!! We visited the Gabor Showroom many times. It was obvious Gabor has done major projects a lot, as they did not miss a thing. We highly Gabor.

We are very pleased with the work done by Gabor Design Build. From start to finish the people listened to what we wanted and worked to make it happen with an appropriate timeline.

Respectful

Respectful - Crew worked hard to clean up at the end of each day to minimize the mess to other portions of our home.

Project Manager

Project Manager - Josh was always aware of the progress and documented with photographs. He promptly addressed questions and concerns.

Tradespeople

Tradespeople - The tradespeople were efficient workers at every step of the remodeling.

Recognized Excellence

Recognized Excellence - Linda truly set the stage for how our project would be managed and let us know the process that it would follow. Her enthusiasm for what she does is easily apparent. She also checked in with us from time to time during the project. Emily was terrific with selections as we worked through our colors, tile, fixtures, and accessories. She grasped what we were looking for and narrowed choices that tailored to our preferences making the selection process smooth and easy. Josh kept us current with what was happening as the actual process began. He readily answered questions and let us know he was the point person for working with the tradespeople to keep communication aligned.

Interior Designer

Interior Designer - The interior designer was very helpful.

Project Manager

Project Manager - Ryan was there all the time and made sure everything was done. He was very knowledgeable and helpful. I would give him a 10-star rating if I could.

Favorite Feature / Design Element

Favorite Feature / Design Element - My favorite new feature is my pullout cabinets. I don't have to bend over.

Recognized Excellence

Recognized Excellence - I would like to recognize Ryan Rogue for his exceptional service. He was the guy that ran everything. He was the Project Manager. He was on hand all the time and answered all of my questions. He made sure all hiccups were taken care of and fixed. They got done ahead of schedule.

Additional Comments

Additional Comments - The designer who helped me was Emily. She was very helpful and went over things multiple times. She was very knowledgeable and helpful. I plan on having them do my bathroom when I win the lottery.

Recognized Excellence

Recognized Excellence - Tara did an outstanding job selecting finishes that improved our aesthetic while staying inside our budget. Rob installed our flooring and was very interactive to be sure we understood our installation choices. Bruce managed the team in a way that delivered the project ahead of schedule while also working around some timing constraints due to family issues. Everyone we interacted with was extremely professional and polite.

Future Projects

Future Projects - Our second project with Gabor and I would never hesitate to go back.

This was my first remodeling project and I didn't know what to expect. The design was great, the quality of products was good and the project completed on time. There were a few glitches along the way which everyone told me to expect with a project of this magnitude. Ryan, my project manager, was exceptional and addressed everything to my satisfaction. If I was going to do another project, I would use Gabor again and I would recommend to a neighbor or friend.

Communication

Communication - Ryan Rogge was great at keeping me updated and always returned my calls.

The entire project took way too long for such a simple project. There were way too many meetings at the beginning of the project. The project manager should have been involved in the planning stage so there didn't need to be a separate meeting with him to go over the project. Why have designer meetings and then architect meetings. Just adds cost and time. This was just a replacement project no footprint change.

Project Manager

Project Manager - Ryan can work on any future projects!

Favorite Feature / Design Element

Favorite Feature / Design Element - New island

Since I'm new to the area I would recommend Gabor if I ever I here of someone in the area wanting to remodel.

Recognized Excellence

Recognized Excellence - Linda, Jessica, Josh, Andy, Isaiah, and Colin

Every person we dealt with was professional – Tara and Christopher were a great team to get us started and Josh handled everything we needed throughout the entire project. Every trades person was also very professional, talented and thorough with every area of their own expertise. We definitely plan on using them for additional projects in the future!

Favorite Feature / Design Element

Favorite Feature / Design Element - Our new walk-in shower is beautiful and our staircase that was rebuilt is gorgeous!

Recognized Excellence

Recognized Excellence - Every person we dealt with was professional - Tara, Christopher and Josh were a great team and handled everything we needed. And every trades person was also very professional, talented and thorough with every area of expertise

Salesperson

Salesperson - Linda is extremely knowledgeable about design and listened to what we wanted and delivered a great design for our bathrooms . Very easy to work with.?

Project Manager

Project Manager - Josh was very easy to work with. We appreciated weekly updates and he communicated projected schedule and schedule changes in a timely manner. Responded promptly to questions/ concerns. He addressed problems in a timely manner.

Tradespeople

Tradespeople - Appreciated the knowledge and skill of tradespeople. There were several people that deserve special recognition. Carpenter- Isaiah was very knowledgeable and appreciated his skill and attention to details. Willing to answer any questions we may have. Did an outstanding job with clean up at end of work day. Tile- Mario did outstanding work with tile installation . Appreciated his attention to detail and skill. Did a good job keeping surrounding areas in home clean. Plumbing- Tom from Harbor City Plumbing was easy to work with and very knowledgeable. He was able to educate us on pros/ cons of any plumbing issues to help us with making decisions.

Favorite Feature / Design Element

Favorite Feature / Design Element - We have 2 bathrooms that have a clean, light and airy feel. We have a design that will stand the test of time.

Future Projects

Future Projects - We will be using Gabor Design Build for our primary suite remodel.

Favorite Feature / Design Element

Favorite Feature / Design Element - Cabinetry

Recognized Excellence

Recognized Excellence - Tara and James did an excellent job helping us design our dream basement. They did a great job making sure we stayed on schedule and within budget. Their design choices were perfect and always exactly what we were looking for. Bruce was extremely helpful and involved with our basement project throughout the whole process. He took the time to ensure that every aspect of the project, from the layout to the finishing touches, was carefully planned and executed. It was clear that he genuinely cared about the quality of the work and the outcome of the project. Beth did a phenomenal job cleaning every square inch of our basement. I was so impressed with her attention to detail. The carpenter who worked on our basement was always respectful and diligent while working. He did a fantastic job with everything he worked on. From the painters, to floor insulation, plumbing, and drywall insulators who entered our home; everyone was always so respectful and impressive. We have nothing but great things to say about everyone who helped work on our dream basement!

Additional Comments

Additional Comments - With Gabor’s dedication and commitment, our basement turned out exactly as we envisioned it. We highly recommend their services to anyone looking for a reliable and detail-oriented professional for their home projects.

Since we were out of town for the entirety of the project, communication was important. Gabor communicated with Paul and me if any problems arose. They were very accommodating, flexible, and professional.

Quality Of Workmanship

Quality Of Workmanship - Beautiful

Problem Resolution

Problem Resolution - Very accommodating!

Communication was poor; multiple requests for updates went unanswered. Timeline was more than triple (7m vs 2m) what we were quoted. Initial design plan was not well-thought out, we felt that we had to lead the design process ourselves. Multiple detail oriented issues were brought up throughout design and construction process that were either forgotten, ignored, or pooh-pooh'ed. Issues from day 1 with demo were not addressed until 6 months into the project (broken light shade) and only after we brought up the issue repeatedly. Grout color in 1/2 bath was done in wrong color despite multiple conversations regarding that issue. Demo in the primary bedroom was not completed at initial demo (crown molding), we had to repeatedly bring this up throughout construction. We had to pay extra, outside of our quoted price, to re-finish floors in one of the BRs that work was completed in. The closet we added to the main floor was without a light (we missed this detail in the design portion) and we requested a quote for a change order during construction when we realized our error and never received one despite multiple requests. I could go on, but I think this short list of issues is representative of our overall frustration with communication and execution related to our project.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of final product

Sales Knowledge

Sales Knowledge - Great communicator! Positive attitude!

Recognized Excellence

Recognized Excellence - Everyone was fantastic especially Mary, Jessica, and Don.

Areas Of Satisfaction

Areas Of Satisfaction - Project manager was great

Excellent team to work with on our kitchen project. Communication was effective and efficient throughout whole process! All subcontractors were awesome, polite, hardworking, and efficient. Our project manager had our back and is such a good person. Highly recommend.

Well run firm. The design and construction teams were easy to work with and worked well together

Gabor does an excellent job start to finish! The attention to detail in the early planning & selection stage makes things go very smoothly. Everyone is very professional and good at what they do. I have recommended them to several friends

We we were very satisfied with almost every aspect of this project. In particular, highly effective was the design team which well detailed the project and anticipated all the building codes. Also, highly effective was the project manager. Always calm and polite, the manager had an effective solution for every problem except one. The shower pan, the "main event" for this bathroom remodel, arrived at the job site some two weeks late.

Gabor reportedly has all the critical components on hand before commencing a project. Not true for this project. The delay meant that various contractors had to be rescheduled. Despite the project manager's valiant efforts to reschedule contractors, this project was perhaps 1.5 times longer than had been projected.

The communication with this project was nowhere near what it was with our first project with Gabor.

The Gabor team was an excellent choice for our bathroom remodel project. The full design services through the installation were exactly what we needed.

This was a pleasant experience without hassle. We appreciate the designer, Linda and the project manager, Nick.

The workers did a beautiful job and finished in a timely manner.

The project took longer than we anticipated. This was the first job with Gabor and first major house remodel so unsure if the delays and some of the quality is the expected norm.

There were some delays in the project management process that prevent me from more highly recommending GDB.

Our bathroom remodel with Gabor was a great experience. Their team, from designers to project managers to installers, are highly knowledgeable and professional. We are very pleased with the quality of work that was performed and the fresh new look to our home. We are happy to support a local company and would definitely recommend their services to others.

Tara was wonderful helping us decide on all the myriad details that need to be decided on.

Gabor was much more affordable than other companies we talked to. Very detailed about all the materials needed and how long the project would take. Very concerned about doing it right and making sure we were happy with the results.

Would likely recommend, but due to cost of project it would limit people's ability to choose Gabor

Have previously recommended Gabor based on first remodel; however, not sure after this one.

They were very professional and the fact that they have a totally turn key service is highly attractive.

60% of the process was good, but the remaining 40% was rough. The original completion date was early May, but we didn't finish until late August. Our project manager had to contend with supply chain issues and COVID, which is understandable. The communication was less than ideal. It started out with weekly emails, but that turned into monthly and then became non-existent. Towards the end I was managing the project manager to get things done. While this was ultimately resolved when the PM was let go/quit and Adam took over, this took too long.

We would recommend Gabor on a great experience with constructing our project. We also have a little hesitancy recommending Gabor based on how our design ideas were overlooked and dismissed as "looking dated". We have mixed feelings with recommending Gabor without adding additional information about our experience.

This project was our second project with GABOR Design Build and we continue to be impressed with the high level of organization and open line of communication with the designers and builders. I personally have recommended GABOR to at least 5 colleagues and explained the process and how happy we were with the results.

The subject doesn't come up a lot but if asked, I would not hesitate to recommend Gabor to a friend or family member.

I was happy with the in-house team. I am less happy with the work that happened before the on-site team began. I would recommend the team that is on-site every day. My issue is with the team that did the design and pre-project work on the home.

I already have recommended Gabor to friends who are planning a project several times

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Gabor Design delivered on what they promised. They were professional and courteous. From the beginning design through the end of the project, they were accessible for questions and always got back to us promptly. Quality to top notch. We would definitely use them again.

Great experience starting with Design, through to construction and final product. Expert opinions were important to us, and were given.

We are so very grateful to Gabor Design Build for creating the kitchen of our dreams! They listened to us every step of the way so that we felt like we were truly part of the process. Their communication was responsive, they stayed true to their timeline and cost estimate, and took pride in their work. They anticipated issues and handled them before they became a problem. The sub-contractors were professional and hard-working; you could tell they had a strong, developed relationship with Gabor. We have been living in and using our new kitchen for over a month now and there is NOTHING we would change. Why did we ever wait 20 years to do this?!

I would highly recommend Gabor to anyone looking to remodel. The took every measure possible to make the process as seamless as possible and the results far exceeded my expectations!

Gabor Design Build did an amazing job on our master bathroom. They were expertise in their fields from the design to installation. We love everything about our master bathroom. A total transformation. We have already recommended Gabor Design Build to family and friends

The work completed by Gabor was high quality and completed on schedule. The whole team had great communication both before the project started and throughout the renovation. I would recommend them to anyone!

I found Gabor Design Build to be a good company to work with for my complete bathroom remodel. I had a firm timeline due to my grand daughter's wedding and Christmas, and they fulfilled my request by starting the day I needed them, and walking away from my perfectly completed project on the day necessary for my schedule. I found them to be honest, sincere, and provide quality workmanship.

Initially very supportive and helpful, but as the process went on, it seemed like Gabor didn't care about the job or process. It has been 4 months since they finished and we still haven't heard from anyone at Gabor thanking us for the business or to see if they are any problems. It seems like our job was a small job for them and they assigned us their lower tier contractors, like the work flooring guy and finish contractor, the errors that had to be corrected, too many to count. We are having some electrical issues but I don't know if they would even review since we haven't had any contact in 4 months. No follow up on their part. I would have a hard time recommending them.

We were very pleased with our bathroom remodel experience. They stuck to their original schedule. They promptly addressed any questions or concerns we had. The workers were prompt, courteous and professional. The designer was very helpful when we made our selections. We are very happy with our new bathroom and will recommend Gabor to others.

Answered in questions below.