Since we were out of town for the entirety of the project, communication was important. Gabor communicated with Paul and me if any problems arose. They were very accommodating, flexible, and professional.
Communication was poor; multiple requests for updates went unanswered. Timeline was more than triple (7m vs 2m) what we were quoted. Initial design plan was not well-thought out, we felt that we had to lead the design process ourselves. Multiple detail oriented issues were brought up throughout design and construction process that were either forgotten, ignored, or pooh-pooh'ed. Issues from day 1 with demo were not addressed until 6 months into the project (broken light shade) and only after we brought up the issue repeatedly. Grout color in 1/2 bath was done in wrong color despite multiple conversations regarding that issue. Demo in the primary bedroom was not completed at initial demo (crown molding), we had to repeatedly bring this up throughout construction. We had to pay extra, outside of our quoted price, to re-finish floors in one of the BRs that work was completed in. The closet we added to the main floor was without a light (we missed this detail in the design portion) and we requested a quote for a change order during construction when we realized our error and never received one despite multiple requests. I could go on, but I think this short list of issues is representative of our overall frustration with communication and execution related to our project.
Areas Of Satisfaction - Project manager was great
Excellent team to work with on our kitchen project. Communication was effective and efficient throughout whole process! All subcontractors were awesome, polite, hardworking, and efficient. Our project manager had our back and is such a good person. Highly recommend.
Well run firm. The design and construction teams were easy to work with and worked well together
Gabor does an excellent job start to finish! The attention to detail in the early planning & selection stage makes things go very smoothly. Everyone is very professional and good at what they do. I have recommended them to several friends
We we were very satisfied with almost every aspect of this project. In particular, highly effective was the design team which well detailed the project and anticipated all the building codes. Also, highly effective was the project manager. Always calm and polite, the manager had an effective solution for every problem except one. The shower pan, the "main event" for this bathroom remodel, arrived at the job site some two weeks late.
Gabor reportedly has all the critical components on hand before commencing a project. Not true for this project. The delay meant that various contractors had to be rescheduled. Despite the project manager's valiant efforts to reschedule contractors, this project was perhaps 1.5 times longer than had been projected.
The communication with this project was nowhere near what it was with our first project with Gabor.
The Gabor team was an excellent choice for our bathroom remodel project. The full design services through the installation were exactly what we needed.
This was a pleasant experience without hassle. We appreciate the designer, Linda and the project manager, Nick.
The workers did a beautiful job and finished in a timely manner.
The project took longer than we anticipated. This was the first job with Gabor and first major house remodel so unsure if the delays and some of the quality is the expected norm.
There were some delays in the project management process that prevent me from more highly recommending GDB.
Our bathroom remodel with Gabor was a great experience. Their team, from designers to project managers to installers, are highly knowledgeable and professional. We are very pleased with the quality of work that was performed and the fresh new look to our home. We are happy to support a local company and would definitely recommend their services to others.
Tara was wonderful helping us decide on all the myriad details that need to be decided on.
Gabor was much more affordable than other companies we talked to. Very detailed about all the materials needed and how long the project would take. Very concerned about doing it right and making sure we were happy with the results.
Would likely recommend, but due to cost of project it would limit people's ability to choose Gabor
Have previously recommended Gabor based on first remodel; however, not sure after this one.
They were very professional and the fact that they have a totally turn key service is highly attractive.
60% of the process was good, but the remaining 40% was rough. The original completion date was early May, but we didn't finish until late August. Our project manager had to contend with supply chain issues and COVID, which is understandable. The communication was less than ideal. It started out with weekly emails, but that turned into monthly and then became non-existent. Towards the end I was managing the project manager to get things done. While this was ultimately resolved when the PM was let go/quit and Adam took over, this took too long.
We would recommend Gabor on a great experience with constructing our project. We also have a little hesitancy recommending Gabor based on how our design ideas were overlooked and dismissed as "looking dated". We have mixed feelings with recommending Gabor without adding additional information about our experience.
This project was our second project with GABOR Design Build and we continue to be impressed with the high level of organization and open line of communication with the designers and builders. I personally have recommended GABOR to at least 5 colleagues and explained the process and how happy we were with the results.
The subject doesn't come up a lot but if asked, I would not hesitate to recommend Gabor to a friend or family member.
I was happy with the in-house team. I am less happy with the work that happened before the on-site team began. I would recommend the team that is on-site every day. My issue is with the team that did the design and pre-project work on the home.
I already have recommended Gabor to friends who are planning a project several times
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Gabor Design delivered on what they promised. They were professional and courteous. From the beginning design through the end of the project, they were accessible for questions and always got back to us promptly. Quality to top notch. We would definitely use them again.
Great experience starting with Design, through to construction and final product. Expert opinions were important to us, and were given.
We are so very grateful to Gabor Design Build for creating the kitchen of our dreams! They listened to us every step of the way so that we felt like we were truly part of the process. Their communication was responsive, they stayed true to their timeline and cost estimate, and took pride in their work. They anticipated issues and handled them before they became a problem. The sub-contractors were professional and hard-working; you could tell they had a strong, developed relationship with Gabor. We have been living in and using our new kitchen for over a month now and there is NOTHING we would change. Why did we ever wait 20 years to do this?!
I would highly recommend Gabor to anyone looking to remodel. The took every measure possible to make the process as seamless as possible and the results far exceeded my expectations!
Gabor Design Build did an amazing job on our master bathroom. They were expertise in their fields from the design to installation. We love everything about our master bathroom. A total transformation. We have already recommended Gabor Design Build to family and friends
The work completed by Gabor was high quality and completed on schedule. The whole team had great communication both before the project started and throughout the renovation. I would recommend them to anyone!
I found Gabor Design Build to be a good company to work with for my complete bathroom remodel. I had a firm timeline due to my grand daughter's wedding and Christmas, and they fulfilled my request by starting the day I needed them, and walking away from my perfectly completed project on the day necessary for my schedule. I found them to be honest, sincere, and provide quality workmanship.
Initially very supportive and helpful, but as the process went on, it seemed like Gabor didn't care about the job or process. It has been 4 months since they finished and we still haven't heard from anyone at Gabor thanking us for the business or to see if they are any problems. It seems like our job was a small job for them and they assigned us their lower tier contractors, like the work flooring guy and finish contractor, the errors that had to be corrected, too many to count. We are having some electrical issues but I don't know if they would even review since we haven't had any contact in 4 months. No follow up on their part. I would have a hard time recommending them.
We were very pleased with our bathroom remodel experience. They stuck to their original schedule. They promptly addressed any questions or concerns we had. The workers were prompt, courteous and professional. The designer was very helpful when we made our selections. We are very happy with our new bathroom and will recommend Gabor to others.
Answered in questions below.
Gabor Design Build did and an excellent job with assistance in design and construction, as well as finalizing the issues that occurred. I am very satisfied with the way they resolved the issues.
From design to build, the entire process with Gabor was as "enjoyable" as living through construction can be. Tara, our designer, stayed within our budget and listened to our feedback on the tile/fixtures/lighting etc. options she presented, so that we ended up with selections we loved and could afford. Shane, our project manager, was in constant communication with us and the subcontractors, came to see the work for himself regularly, and did everything in his power to keep the project on schedule. We couldn't have asked for anything more from either of them. And our bathroom turned out BEAUTIFULLY -- even better than envisioned.
Have already recommended them to 4 people with planned projects, one of whom has signed a contract with Gabor.
Kitchen looks great!
Our bathroom remodels turned out beautifully and we were overall satisfied with our experience.
Gabor did an incredible job. Worked with 'existing' fireplace mantle and 'structure' as to 'save' on material costs. They were very willing to incorporate 'my' ideas and offered a 'range' of products that 'I' could chose from that would fit into a specific budget range. Everyone from Tara, to Nathan to the entire team was so friendly!! I will definitely hire them again for future projects!
I have used Gabor Design Build for several projects and I am continually impressed by the professionalism of Nathan and his team.
We have used Gabor on multiple projects now and have always been very happy with the entire process. From starting with Tara and working through the design to the implementation and completion by Shane and Pete - it has all been seamless, professional and great customer service! We highly recommend them to anyone looking to make interior home improvements.
We were very impressed with the entire team at Gabor. The professionalism and quality of work was outstanding.
Gabor really came through for us. From the design process where they thought of ideas that we never even considered to the acute attention to detail in the project management and workmanship.
The designers -Tara & Dana - listened to us - Coming up with a beautiful & imaginative revamping of our master bath, guest bath & powder room. Pete, our project head, kept us well informed on the progress of these projects. Pete also made sure if it wasn’t done “right” - the issue was corrected immediately. Really pleased with Gabor’s” start to finish” bathrooms remodel. Highly recommend this company!
It was an absolute pleasure to work with Doreen, as our designer, and Adam as our project manager. He took great care of us throughout the process. We are very pleased with the outcome.
Our kitchen is beautiful. We had a great experience with Gabor Design Build, from the initial planning and budgeting to the selection of materials and completion of the project. All of the workers seemed very professional, and the quality of their work is obvious in our completed kitchen! We felt that we had access to real design expertise and top quality installers for our project. The project was well-managed with project managers checking in daily to oversee the work and address any questions or concerns. We did run over budget due to additional choices we made and due to unforeseen issues with our old house. Even with these changes, the work was completed on schedule. Not a day has gone by where we don't remark about our beautiful kitchen. Gabor Design Build is truly a high quality company.
Our experience with Gabor Design Build was extremely positive. They transformed our family room into a beautiful modern welcoming space. Shane was an awesome project manager who did everything possible to make us happy. We look forward to working with Shane and GDB again. We highly recommend them for any remodeling project.