I have used Freedom 3 times now and each time was always a great experience. They have very high expectations of their installers and stand by their work 100%. Great to work with.
I am really pleased with my roof and David helped me in choosing the right color. He kept me informed on everything and was a really caring and nice man to have been associated with on the job!!
They were great.
Rock solid personnel from the beginning to the end and from sales to labor. They even did the little things that we didn't discus ahead of time which made a better finish.
Freedom Roofing was very professional and pleasant to work with. They got the job done faster than expected. They were very organized and did an exceptional job cleaning up. I would highly recommend them and would ask for Kenny again.
Of ~10 new roof jobs among my properties, Freedom was the best experience by far.
It was a good experience all around. I highly recommend them.
Mike and his team did great!
The roof looks great!
They were on time, very professional, and we knew what to expect. They worked to get us the best deal.
They are a great company and I fully trust they! Anyone that had a roof by them, would not be disappointed!
Freedom was amazing company to work with, explained the entire process starting from insurance process to completed new roof. My old roof was ugly damaged from hail, we looked over colors but I wasn't for sure, the technician actually took me out to another satisfied customer and showed me what it would look like in the sunlight. I left for work in the morning and came home to a new roof that completely changed my entire look of my house.
Freedom Restoration & Roofing was great to work with from the initial contact for an inspection to the final finished project! I'm completely satisfied with both my new roof & gutters! Definitely Recommend them!
Areas Of Satisfaction - Roof and siding look great. Workmanship by crews on both jobs was done quickly and thoroughly. Cleanup by crews was very well done leaving the finished roof and siding to shine through.
Recognized Excellence - Brian Sweet was great to deal with through the entire process on both the roof and siding and guttering jobs.
Areas For Improvement - Just one minor issue with how a couple of tiles were placed. I think hanging over to far. I called and it was immediately taken care of.
Areas Of Satisfaction - Customer Service with Brian Sweet
Current Referrals - No, but if I do I will call brian
Recognized Excellence - Brian Sweet
We would use Freedom Restoration & Roofing again and recommend them for roofing repair or replacement. Crews were prompt, professional and complete the work as contracted.
Areas For Improvement - N/A
Areas Of Satisfaction - Working with the adjuster to finalize the extent of the claim.
Recognized Excellence - Ryan Walker for his vigilance working with the adjuster, ensuring all the damage was noted.
Review - We would use Freedom Restoration & Roofing again and recommend them for roofing repair or replacement. Crews were prompt, professional and complete the work as contracted.
Areas Of Satisfaction - I was most satisfied with Brian. He was very knowledgeable. He showed me the material they would use and walked me through the process. He guaranteed there wouldn't be any nails lefty behind and so far we haven't found any.
Recognized Excellence - I would recognize Brian.
Additional Comments - We will be calling Brian when we are ready to get our siding put on.
Areas Of Satisfaction - Friendly
Recognized Excellence - All good
I am very very pleased with the work they did. Everything about their operation was top notch.
Areas Of Satisfaction - I was most satisfied with the quality of work and professionalism they showed.
Recognized Excellence - I would like to recognize Brian Sweet and his crew.
Areas Of Satisfaction - I was most satisfied with the communication with Brian Sweet. He worked to resolve any issues that came about. He was knowledgeable.
Recognized Excellence - I would like to recognize Brian Sweet.
Areas Of Satisfaction - I was most satisfied with their response time.
Recognized Excellence - I would like to recognize Brian Sweet.
Areas Of Satisfaction - I was most satisfied with Brian. He was very easy to deal with.
Recognized Excellence - I would like to recognize Brian and Paul.
Areas For Improvement - Any problems I had were quickly resolved.
Areas Of Satisfaction - The time frame in which the work was done and the ecelent clean up that was done.
Current Referrals - Not at this time but I will keep you guys in mind.
Recognized Excellence - Yes Brian Sweet, outstanding job!!! Also, the crew that performed the work. Very pleased with them as well
Areas For Improvement - None
Areas Of Satisfaction - Brian dealt with insurance on my behalf and they covered much more than I would have had covered without him
Recognized Excellence - The whole crew worked excellently together. I was impressed with them all. Jeremy lives in my neighborhood and checked in a couple times to make sure I was happy.
Areas For Improvement - I was really satisfied with all the work.
Areas Of Satisfaction - They were on time. I had other appointments with other companies, and they did not even show up. Freedom Restoration & Roofing did exactly what they said they were going to do and then left.
Current Referrals - I have my one neighbor. He has already called the company.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Freedom Restoration & Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys