They are high quality, and have an organized crew. They did a good job cleaning up. I would recommend them.
They were very professional to work with.
We're very satisfied with the work they did!
If they would have finished the entire job, it would have been a 5 out of 5.
Five Star Home Improvement was very difficult to work with. They were very delayed. They were also delayed in fixing our mistakes by a year. I would not at all recommend them. They are really poor with the customer service. The front desk was fine.
The workmanship was very good and done quickly. The cleanup was excellent.
They didn't finish what they started, and I have to keep calling them and reminding them, almost as a favor. They were interested in the roof because it is a higher value, but not as much with siding and gutters. They came and pointed all those things out and committed to doing it, but they haven't come. Good start, but failed to complete the work.
We have recommended a couple of our neighbors already.
This company in my opinion did not professionally handle the contracted work. They did not effectively communicate with me regarding the job and I felt like my needs and concerns were not addressed adequately. I would not recommend this company.
I expect them to get the problem resolved that I have on my vent. I hope that they get it resolved, and then I can give them 4-stars all the way across.
I already have.
They did an outstanding job. Everything from start to finish worked beautifully. I highly recommend them.
Outstanding.
Overall, they did a good job.
Don't use Five Star Home Improvement.
I'm satisfied with the service.
The worst company I have ever dealt with, do not use them.
We had an excellent experience with them. They exceeded our expectations and they were way ahead of schedule. Their crew was fantastic.
As a home inspector, I have seen lots of bad roof installations. Five Star did a great job.
They did a great job, very clean and neat. They came in did the work, and got it done, very proficient.
I was very pleased with Five Star Home Improvement. They answered all my questions. They had to do things on my garage before putting it on the roof and they were able to take care of it. I am very pleased.
They were excellent.
They need to improve their communication as far as when the work will happen, what is being done, cleanup, etc. They also need to make sure the right number is put down for the product ordered.
They could not do part of the job because they cannot do flat roofs.
The work was good, but the billing process was frustrating.
It is 100% about communication. I think they portray themself as a local business, but they subcontract out on every part of the job.
They did a great job and I would recommend them!
Half of the roof survived our hurricane storm, and the other half, a tree fell on it. I got to enjoy my new roof for three days and then the storm came through.
I have a card that say I receive a $250 referral bonus if I refer people to Five Star Home Improvement, LLC. I would like for someone to contact me regarding the referral program and how it works.
High-quality installation, with a higher quality product.
Highly organized and professional.
Five Start did a five star job. I am really happy with their work.
I would not recommend them because of their lack of communication and poor organization.
They called when they said and did everything on time. We had a big storm come through and they went ahead and put our roof on. We were very happy about that.
I highly recommend them!
Andrea was very professional and nice to work with.
We are absolutely pleased and impressed with the professionalism and quality of service Five Star provided. I will definitely recommend to others.
The installers were professional and the materials are good. We just went through a storm and all the shingles are where they are supposed to be. They withstood 114 miles winds. Everything was done like it was supposed to be.
I thought the materials and people at Five Star were great! The installation crew was very professional and did a marvelous clean up job! I was satisfied with their work!
Miguel and Ryan did a great job!
I would recommend the project manager. I think his name is Phil.
I am going to have them replace my vinyl siding. I am still waiting to get scheduled for that. They did a very good job and I was happy with the results. The workmanship was very good.
The quality of work was good. They were unorganized.
I would not suggest them to anyone. It is all about quantity and not quality. I paid a lot of money and it does not look good.
They did a great job on the roof. They had a rain delay, but still got it done by 1.
I am an insurance agent, so obviously when we have hail storms and customers have roof damage they come to me and I can give recommendations and Five Star will be on of those recommendations.
Very, very disappointed with the customer service I have received. Contacted this company wanting my roofing and siding done. They quickly got my insurance money and got the roof done (roof looks great, but left a pallet behind), but stopped communicating about my siding. After calls/messages, finally he came back out again and looked at siding after over a month. Then never communicated again with me about whether he talked to my insurance company. It's been such a headache. I think they just wanted my insurance money to get the roof done quickly. I'm really frustrated and absolutely wish I would have gone with another company. They rushed us so fast to pick a color and get the roof done. Didn't care about my gutters, siding, anything else. There's been a few people asking about recommendations for their roof and I've been telling them do NOT go with this company.
We are very satisfied with the work that they did.
From the start of the project to the end it was done quickly and efficiently.
They are great help with insurance company adjusters.