They were extremely timely, efficient, and did beautiful work.
I'm a repeat user of their services. Always clean, professional and exceptional work.
The Quality of workmanship and the people skills of the Firedex personnel was exceptional. My damage was repaired to a condition better than before the incident. This company is, unquestionably, the right choice for any sort of home disaster reparation.
Friendly and Professional in every aspect. I would highly recommend Fire Dex.
The workmanship and professionalism exhibited by the people that performed the actual work was wonderful. However, we experienced delayed to non-responsiveness when having our concerns met. Numerous calls were made to the office Project Manager, leaving detailed voicemails of queries and concerns went unanswered for weeks. Yet when the work was finally completed, they were pretty darn fast at submitting an incorrect billing statement. I would recommend the actual workers, but I would have serious reservations doing the same for the company.
The guys at Firedex-Allison Park were fantastic. Fast, friendly, courteous, thorough and knowledgeable. What else could you ask for? My wife and I would would not hesitate to recommend them to anyone.
The process was not only unexplained, it wasnt done right. They left sewage on my toilet and shelf, took sewage damaged items and placed them on things with no sewer damage, and didnt even dispose of these items. Horrible service, my contact person went on vacation and it took days to get an answer that they were done, even though like i said my house was still a mess. I would have gone to court before paying them if my insurance didnt pay them. Avoid this company at all costs
Firedex did a great job doing what they were going to do and I was pleased.
They did a really good job, and they couldn't have done better.
cost affordable, reliable & friendly workers, patiently explained process and listened to options, quality of job was very good
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Firedex - Allison Park as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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