very prompt, very informative, extremely corial
When I reported this incident to the insurance company, they contacted Finer Fire Restoration, who called me right away and came when they said they were going to come.
They were excellent and I am very satisfied.
They were quick, thorough, very nice and easy to work with.
I am completely satisfied with Finer Fire Restoration. They made a difficult situation much easier to cope with!
I could not have been more satisfied with Finer Fire Restoration. The owners, the general contractors, and the subcontractors were all professional and I highly recommend therm to anyone who is looking for fire damage restoration.
They know the details of their job and the workers are professional and knowledgeable. I strongly recommend this company.
They very professional, accommodating, and polite. I would definitely recommend them.
Excellent from beginning to end.
I thought the company was very good.
From start to finish, Finer Fire Restoration made mitigating the water damage done to my home as quick, easy for me, and unobtrusive as I could have hoped for. Everyone was polite, efficient, and willing to thoroughly explain what was going on each step of the way. They were able to begin immediately, work around my end-of-school schedule, and stick to their stated time frame. Wonderful experience despite the reason for needing their services in the first place. I was grateful that my insurance company used them and have absolutely no reservations about recommending them or using them again in the future if the need arises.
very satisfied with them. They came in and did their work quite fast. The only thing was the machines were here for a long time, longer than I would have liked.
This group was very easy to deal with.
I am not satisfied with the work done. My floors squeak when I walk on them, and they broke a corner.
Extremely hard-working, skillful, and knowledgeable employees
Don't recommend this company for any needs.
Quality workmanship all around
I am very satisfied with the work they did.
They made a difficult situation a bit easier to deal with. They were always friendly, yef professional and easy to contact whenever necessary.
I am very satisfied.
Very professional company to work with, they called me about even the small details and I appreciate that.
They were very good and courteous.
They were very professional, did a beautiful job, and they were here and did everything in a timely manner.
Excellent work, down to every detail. Courteous and take pride in their work. Highest recommendation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Finer Fire Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys