It was a nightmare. What should have taken a month, took four months.
Areas Of Satisfaction - I was most satisfied with the carpenter they sent out. They did all their work in one day, and I was impressed.
Areas Of Satisfaction - I was most satisfied that they got the job done on time.
Areas Of Satisfaction - I was most satisfied that they did a good job, they were quick to respond, and they got the work done.
The workmen who completed the work were extremely helpful and were great to work with.
Area Of Satisfaction - I was most satisfied with the insurance company who was super quick to respond. Everyone was good, but the insurance company's response was quick and effective.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of FGS The Restoration Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys