The team is professional, friendly, and responsive.
Work quality was so so, and they are WAY OVERPRICED. They will keep trying to find ways to charge you more, sell you work orders / change orders, and also tried many times to charge me to fix/service issues from their work within the first year.
We have been extremely happy with the work FBN has done so far. The quality of work, employees and subcontractors has been excellent. They've problem-solved the inevitable issues that have come up in a renovation of an old building and they were able to think creatively to solve unusual issues.
Great communication- very responsive--and beautiful work!!!!
Almost everything has gone wrong since we hired FBN to do a renovation on our home five months ago.
Highly likely…the team is best.
I would highly recommend FBN to friends and neighbors. They are very proactive in all aspects of communications, provide innovative solutions, do what they say they will do, ensure every detail is covered, and are highly collaborate with their suppliers and partners to ensure the highest quality of workmanship. Bottom line is I trust them.
The work was all excellent, but most importantly, the team is highly responsive and takes the quality of their work very seriously. Highly competent subcontractors who FBN manages very well as well.
Ellen is a wonderful PM and has brought a great team together to work on our unit.
We have had many different contractors over the years and I've learned to finally differentiate the good from the poor. FBN sets the bar at a new height for fantastically good. The construction of our new deck is 1000% better than anything we could have imagined. It's not done yet and already we are getting compliments.
FBN is a great teammate throughout the design/planning and construction processes. They were very respectful of our neighbors and kept us up to date on all phases of construction. This is a vacation home for us, so we weren't close by during the construction process.
We’ve used FBN for over 20 years. Lovely people who do great work. Always dependable and easy to talk to.
We can’t say enough about every single person who walked through our door on behalf of FBN to assist with our bathroom renovation. They are the best in the business and we’d recommend them to anyone asking for a renovation project…big or small. Even if there was a minor wrinkle which can always happen..especially with an 1885 Victorian…the FBN team responded immediately and addressed it. We looked forward to their team arriving daily..and actually miss having them buzz around the house!
Not only was the project completed on time, it was under the estimated budget.
I would always recommend FBN. The people are wonderful and the work is excellent.
Just a top notch company on every level. I highly recommend.
FBN is an extremely professional, thoughtful organization. Have been very happy with the quality of their work and their communication during the process.
Best General Contractor I have ever worked with.
FBN has worked on our house for 20+ years. We wouldn't use anyone else.
Whenever there was a problem, FBN followed up promptly and took care of it professionally.
I just recommended FBN last night to a friend! I could not be happier or more satisfied. FBN Construction is an outstanding company with the most professional and talented managers and crew.
FBN Construction is reliable, of integrity, honesty and sincerity. Will always seek our FBN Construction for all our needs.
outstanding attention to detail. The team is very good. Steve Hill is awesome!
We couldn't be happier with the quality of the work or the professionalism of the people we dealt with from FBN Construction. They were a pleasure to work with and we love the completed project!! We highly recommend them. Though we don't have any more construction projects, if we did, we would use FBN Construction again. Our team of Andy, Greg and Daniel were wonderful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of FBN Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys