The crew was absolutely outstanding. They really never took a break. Everyone knew what to do, there were no questions being asked. They all went to work and they got the job done. It was amazing, it really was.
We shopped around several contractors affiliated with JamesHardie and read literature on the JamesHardie website for installation. I got a good price and a job well done. Mike kept us updated of the schedule to start, even with the rainy fall and the delays that it caused. Mike kept in touch with the delivery of materials and through the job to completion. The owner stopped in to introduce himself and check the work.The crew led by Ryan was very polite and professional. They were very well organized, diligent, cleaned up daily and worked safely. The dust collection on the saws protected the workers and left very little debris after the job, even though they worked through some very cold and snowy days. It was a pleasure to have them completing this job that we had been looking forward to.Even contractors that I had doing remodeling inside complimented EZ's work and found that some restoration that we found needed done from the outside was well done.I have already recommended EZ to many of my neighbors.
EZ HOME EXTERIORS: I WOULD HIGHLY RECOMMEND THIS COMPANY. THEIR WORKMANSHIP WAS EXCELLENT THE WORKERS WERE VERY POLITE. THEY CLEANED EVERYTHING UP VERY NEAT. EZ WAS EASY TO DEAL WITH ANSWERED ALL OF QUESTIONS IN A PROMPT MANNER. I WOULD HIGHLY RECOMMEND THIS COMPANY NO PROBLEMS AT ALL. BRIEN, AMANDA, AND STAFF WERE GREAT!
The overall experience was not satisfactory.
EZ was professional, affordable and very friendly! They work efficiently and produce quality results!! Great work!
I was very satisfied with the work that was completed. They were very professional.
Areas Of Satisfaction - I've had EZ Home Exteriors & Garage Doors here twice and they're coming a third time. The installers are superb. I've worked with the installers more than anybody else. They cover everything and they leave my home cleaner than before they came.
Recognized Excellence - The installer, Curt, is very professional and does a good job.
Additional Comments - EZ Home Exteriors & Garage Doors put in 9 windows and I ordered 2 more!
Recognized Excellence - I would like to recognize Mark the installer for his exceptional service.
Areas Of Satisfaction - I was most satisfied with them solving my problem with the window. They resolved the issue very quickly.
Recognized Excellence - The repair man did a great job.
Additional Comments - If I have any more issues I will definitely give them a call.
Areas Of Satisfaction - Looks good very friendly installer asked to clarify verify specifics of job. Made a last min. Change with no problems
Areas For Improvement - just a slight miscommunication was resolved immediately by Brien
Areas Of Satisfaction - Brien was very professional hats off to Darcy too. The quality and craftsmanship customized to my liking for my front door was outstanding. I had springs on garage doors that Mark came and adjusted. work like a charm now
Additional Comments - I couldn't be more pleased with my Provia front door. and my garage doors are top notch now that Mark provided a minor adjustment
Areas Of Satisfaction - pleasant, professional, and efficient from start to finish.
Recognized Excellence - everyone, from nanci and michael, to the installation team.
Areas Of Satisfaction - I was happy with the repair man who came. He was very sociable and helpful.
Recognized Excellence - I was happy with the repair man who came.
Areas Of Satisfaction - Everything!
Current Referrals - None currently, but when I do I will highly recommend them.
Areas Of Satisfaction - Back Porch was a big improvement & the roof looks great, also the six inch rain gutters were a good idea. Thanks Brien
Areas For Improvement - NONE.
Areas Of Satisfaction - The Estimators product knowledge and professionalism throughout the entire process. The workers work ethic and followup on details, making sure the work was done correctly and timely. The office staff keeping me informed and answering my questions was perfect.
Recognized Excellence - Yes, Mike Albaugh and Amanda Petro, very professional and knew how everything was going.
Additional Comments - I'd definitely do it again and take every opportunity to speak up about the job well done!
Areas Of Satisfaction - Extremely happy with my window replacements done last year. Overall I feel we've received better than average service at a fair price.
Recognized Excellence - Nancy and Amanda are always helpful every time I've called. Even when I needed help with my insurance claim.
Additional Comments - It is difficult to find a company that is trustworthy and competent these. days. This company is both. Maybe that is why they are so busy.
Areas Of Satisfaction - The attention they give to every call i make, every job, everytime, is something i havent dealt with before. This company is exceptional.
Additional Comments - I am very satisfied with EZ Garage Doors and I like their people. They were on time and I did not have any complaints.
Areas For Improvement - na
Areas Of Satisfaction - Quality of installation.
Current Referrals - Likely
Recognized Excellence - Staff seemed competent with good attention to detail. Installer took pride in his work..
Professional & Organized - I used EZ Garaged Doors before, and both times it was just wonderful.
Areas Of Satisfaction - I didn't have any problems with EZ Garage Doors.
Recognized Excellence - I would like to recognize the two installers. Everything they did was great.
Additional Comments - EZ Garage Doors is a good company. I had no problems with them. They did good.
Areas Of Satisfaction - I was impressed by their workmanship. The work was done perfectly.
Recognized Excellence - I was very happy with the installer and felt he did good work.
Additional Comments - I was so satisfied that I have contracted them for another job.
Areas Of Satisfaction - The workers were really friendly and I appreciated that they could be both laid back and very professional. I felt like I could easily communicate with them without it being awkward. They answered all my questions and were really great to work with.
Current Referrals - No, there isn't anyone I can think of off the top of my head but I will be using them again for my gutters.
Recognized Excellence - I really enjoyed everyone I worked with. Justin was great and the guys who did the job were fantastic as well.
Additional Comments - I would highly recommend them and am very pleased with the entire job. I will be using them again in the future to work on my gutters.
Sales Knowledge - He was very easy to work with.
Areas Of Satisfaction - Customer service. Justin explained everything to me about quality, and the girls on the phone were courteous, polite, and easy to work with.
Recognized Excellence - Justin was very good. I think Justin is the owner, if that is who came to my house. I had just moved in so I had a lot of people going in. He was very knowledgeable and easy to work with.
Additional Comments - Very satisfied. The door is working great and the garage itself, the insulation of the door is proving itself. It's very cold here and I can go down and work in the garage. It isn't heated, so I can imagine it is very cost efficient.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of EZ Home Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys