I didn't experience any issues. It is good thus far.
I was very pleased with the job. Express Roofing - Massachusetts did a good job, showed up when they were supposed to, and cleaned up the job well.
Express Roofing beat two competitors' pricing by over $5,000.00.
They did a great job. I would highly recommend them!
very reliable and professional work.
The crew was focused, professional and kept my property safe and protected during the 1 day install that they promised.
Express Roofing - Massachusetts would like to publish your answer to the above question as a star rating from "ANTHONY D. of Westford, MA"
They did exactly "what it says on the tin." Showed up on time, worked to schedule, pointed out and fixed a few extra things that came up along the way (thank you), and cleaned up before leaving. Highly recommended!
I was disappointed with how they handled the permit with my town hall. I would give them a 3.5 if I could. Their technical work is excellent, but in terns of acquiring the permit they were disorganized.
The crew worked quickly and cleaned up very well. I like how the job turned out.
I am very happy with the quality of the service, workmanship and product supplied by Express Roofing and would not hesitate to use them again.
I am not happy with them. My sister wanted to do her roof after mine was done, but I wasn't happy. The customer service isn't very good. I don't know what they did because it's on the roof. I don't speak English very well, so they should take more time to explain things. I told my sister to find someone else.
Express roofing was extremely well organized. When I requested a price quote online someone came out to my home the next day and provided it along with documentation and roof shingle samples. Installation was delayed due to shingles shortages caused those more in need down South hit by hurricanes. Once available the shingles and dumpster we delivered together and installation started and completed the next day. Dumpster removed the next morning.
I have already recommended them.
The crew was very professional; fast, clean, efficient, and very polite.
What can I say. They were as close to perfect a contractor as you can get.Clear communication of what additional things were required (minimal).Everything done in one day.Clean, courteous, polite...
Express Roofing did a good job.
Good quality and cheaper
Very professionall\l. Good pricing. Showed up on time and completed the job on time. Great quality workmanship. Staff was very professional and job was well done. Would recommend Express Roofing to anyone.Mike responded quickly to any questions we had. Great experience working with Express Roofing. No hidden charges.
I haven't received the warranty so I could have the written guarantee. I bought the 50-year shingles. The package I bought had a good guarantee. I got estimates from other companies and Express was the lowest. Though they didn't tell me about the flashing needing to be replaced, the other companies didn't either.
I had a great experience dealing with Mike and his staff at Express Roofing. They were prompt and professional. The installers were very efficient and thorough. I'm glad to have selected Express to replace our 25 yr. old roof, from dropping off the dumpster in the morning to cleaning up around the house at dusk, it was a very pleasant experience. I highly recommend Express Roofing.
I am very happy with the service I received. They did a great job.
I needed the roof done quickly when shingles came off, It was reassuring to see they use quality products. They gave me a great package so I could see and understood options, answered questions quickly and completely. They came on a Sunday to get it done quickly! They worked late to ensure it was completed and cleaned up. They came back the next day to verify the cleanup and job was complete. Express Roofing stands behind their work. I had a nit, I emailed and they came and resolved it. Excellent service.! I would highly recommend Express Roofing.
The team was great! They were efficient, thorough, and communicated well. I would highly recommend them!
Express Roofing did a great job. They were easy to communicate with, prompt, and courteous. They kept us informed throughout the process.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Express Roofing - Massachusetts as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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