Great company, great work. Shane Gray and his crew did a great job for me!
Quick, professional, fair, quality materials.
Shane Gray was exceptional and communicated clearly. He followed through and provided exactly what we agreed on. I have even been able to contact him after the job was done. That is huge for me!
They did not fall short anywhere.
Shane answered all questions in laymans terms and was not at al pushy.
I have already referred one neighbor and they had their roof done.
Owner Shane was there off and on throughout the project to explain what was going on and answer any questions. I felt he was very professions.
Excalibur Roofing was professional, very quick, very tidy, and they were just fantastic work with. I have even had neighbors comment on how quick they were!
I think that Shane was on top of everything, he was so professional, straightforward and honest, and I knew exactly what to expect and when they would be there.
Shane gave exceptional service.
They were fantastic
I was most satisfied with their professional approach.
We were happy with our experience overall!
I am most satisfied with how the roof looks.
Shane was excellent to work with. He had to work with my insurance company, which was not an easy task.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Excalibur Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys