Everything was timely, starting with the request for a quote. Communication throughout the process was very good.

We have had Epic install shingles on our house through Rona in 2015. The job was so impressive that our neighbour across the street hired Epic to re shingle their

The way they all worked as a team, helping each other and communicating.

Work done in a timely manner

It was a good experience.

None

This is the second time Epic Roofing&Exteriors has repaired hail damage on my home. I have found them to be very reliable and their work is great quality.

Very clean work once they started

Although the project manager provided resolution to most of the concerns brought forward, everything that happened was avoidable and unfortunately left an overall impression that we could not rate 5 stars or be inclined to highly recommend services to friends or family. I am rating 4 stars mostly because of the project management team and the ease in which Epic replaced what could be, sent the inspector out as requested and the timeline which was clearly communicated and adhered too.

For perspective: shingle drop off on roof was unnecessarily rough causing a lamp shade from our ceiling fan to fall and shatter to the ground (replaced), the roofing team broke an outdoor speaker on the deck (replaced), left scratches, dents and colored marks on our white aluminum deck railing (which did not affect the structure of our railings but is not fixable from an aesthetic perspective), did not use sharp blades leaving shingles with uneven and rough edges creating a less than straight and aligned installation (from the area we can see, this was replaced), and emptied their leftover 2L Coca Cola in to our snow banks in the front yard at the end of their day.

Overall very happy with being provided different selections/options information for proper decision making

Epic Roofing did a great job replacing my roof on my house. They are very professional, and they did a great job.

Couldn't be more pleased with the overall job/crew and site Clean up
after completion.

Contact was made and we were kept informed on each step and what to expect. Project was very smooth. Lines of communication was great.

Epic Roofing is the real professional.

Quality work, knowledgeable people.

Fair price and excellent installation.

I had a great experience with all the departments. Excellent customer service.

Epic completed the job within the window given safely. Some Items that i noticed needed repair after roof down. Damage to eaves trough and gutter guards. some gaps remained after cedar shingle removal were fixed. they also fixed a missing fascia piece that blew off in high winds.

I shopped around extensively, and Epic was the company that presented the best protocol. They seemed to have everything, such as insurance. Everything was lined up properly and presented professionally.

I was very pleased with the professionalism that Epic Roofing provided. This started with an accurate, prompt and detailed estimate of the work. Allan Lambie, a Senior Estimator, helped me in selecting a colour by providing knowledgeable advice and also helped to explain the different packages that were quoted. As the work continued, he answered other questions regarding scheduling and operational processes that made me feel more comfortable. The other folks that I worked during the process were also very professional and answered any questions I had in a timely manner and with a high level of customer service. I would certainly recommend Epic Roofing to others in the future.

I would recommend the company because they did act professionally and provided good service.

Fast

They were very professional and efficient.

Sorry I wouldn’t recommend this company. We didn’t have a great experience.

Totally engaged and company is so efficient throughout the entire process. Excellent service and quality work. I would 100% recommend Epic Roofing and Exteriors.