Office staff is working from home, and sales and production staff are practicing social distancing.
They showed up on time, helped coordinate with other contractors, and did what they said they'd do.
Found their waterproofing solution easiest method
They did excellent work. All the workers were friendly and cleaned up after themselves. We are very happy with the work.
I have already recommended ESOG to a few friends. We had a great experience and they were the most professional contractors we have worked with on our house. The basement flooding was an extremely stressful problem and they fixed it right the first time even though it has rained an extreme amount since then.
The service and the technician was top notch.
Overall it was a very good exchange
I appreciate the sales rep (Mark) having to deal with the previous home owners that were here when he first met with me before we purchased the home. Once I decided to proceed with doing the repairs I called back and started scheduling to have the work done. I also appreciate him help moving the process along but he was almost "pushy" and I only mention that because after the job was complete he never reached back out to me to see if I was happy with the work,.
So when the crew showed up they had a completely empty and clean 2 car garage to "dato" out some cracks and fill them back in with some fancy concrete. Well, I would have thought they would have had some fancy concrete saw and a vacuum to suck up the dust,. But no, just an angle grinder with a diamond blade and a fan to blow out the dust.,.(which of course leaves concrete dust everywhere). And the work was as.good as I could have done, nothing fancy just instead of cracks in the floor I now have big ugly cracks in the floor with rough unfinished .concrete
Engineered Solutions of Georgia was outstanding. They did everything they said they was going to do and did it well.
This is the best client experience I have ever had. The work was done on time as promised, and I would be thrilled to recommend them to anyone.
Ken Tortorello was very articulate in explaining the process and procedures to remediate the foundation seepage during heavy rains. The installation team took all precautions to keep the dust and debris contained and throughly cleaned the area when finished. Ken and the installers where professional at all times. I highly recommend Engineered Solutions of Georgia!
I had several companies come out and I chose Engineered Solutions of Georgia because of the engineers that they had on staff. I was able to educate myself about what needed to be done.
Everyone I dealt with was courteous and answered all my questions patiently and thoroughly. The installation crew was professional, considerate, and went the extra mile to make sure there was minimal disturbance to the landscape. They were very nice.
Overall good experience.
I was very impressed with the company overall - all the way from the bidding through the work process.
We were very pleased with everything. The salesperson was well-prepared and instructive. The workers performed magnificently, even though it was raining really hard. They finished the job in two days. We chose them above several other companies that presented to us because they had the most comprehensive presentation.
They did great work and were very conscience.
Excellent, no nonsense estimate process. Timely return of quote with options based on budget. Scheduling the job was easy, and the crew was on time, finished on schedule, and left the area clean and neat. Work itself was top notch and we haven’t had an issue since completing.
They were very professional.
I have used them 3 times and the quality of work has always been timely, professional, high quality and reasonably priced. I have no problem recommending them.
The work was accomplished in a timely fashion, and accomplished to what I agreed to. I am pleased with the outcome
They were very professional and Josh was terrific.
Workman arrived on time and made contact with me at the time they arrived to announce they were here. They were very courteous, professional and attentive to the work at hand.
Engineered solutions was quick and efficient. They knew what they were doing and were very honest with us.
They are really good. I'm very happy!
Engineered Solutions of Georgia has done many jobs to my home. Their quality is excellent and they do everything that they say they're going to do extremely well. I've never had to call them back for anything. They've worked on my personal house. Their work is perfect everytime and I would recommend them to anyone.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Engineered Solutions of Georgia as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys