Areas Of Satisfaction - I was most satisfied with the salesperson and installers. They were fantastic.
Current Referrals - I've told a number of people about the company, and the installer gave me some pamphlets to give out.
Recognized Excellence - I would like to recognize Nick McDowell. He was fantastic.
Recognized Excellence - I would like to recognize Cathy. She did things when she said she would.
Recognized Excellence - The lead painter was great. He really made sure it was done right.
Additional Comments - We're very happy with the job.
Additional Comments - I very happy with Energy 1st Exteriors. Give them the highest rating on everything.
Areas Of Satisfaction - I was most satisfied with the quality of the product and installation.
Recognized Excellence - The guy who came out and did the final measurement provided exceptional service. He was thorough in explaining the entire project.
Areas Of Satisfaction - I am most satisfied with the quality of the product.
Areas Of Satisfaction - I was most satisfied with the quality of work and quality of product.
Recognized Excellence - I'd like to recognize Joe. Whenever I called, things happened, which I appreciated. He would also make sure he called me back to update me - I thought this was top notch.
Recognized Excellence - Nick did a great job.
Areas Of Satisfaction - The product is a very handsome product that we are satisfied with.
Areas Of Satisfaction - I was most satisfied with the installation and their cleanliness. They did a good job.
Areas Of Satisfaction - I was most satisfied with Energy 1st Exteriors quality of products the materials and paint were awesome.
Additional Comments - It was all good with Energy 1st Exteriors.
Areas Of Satisfaction - I was most satisfied with the quality of the windows and work.
Areas Of Satisfaction - I liked Joe, I thought he was trustworthy. I also liked Kelly, the lady we met at the home show who told us about Energy 1st Exteriors. I liked them.
Recognized Excellence - I would like to recognize Kelly, Joe, and Jason from Energy 1st Exteriors. Walter, the man who did the installation, was really good as well.
Areas Of Satisfaction - Very professional, did a great job with the prep work and the application.
Recognized Excellence - The entire crew that worked on the house, especially the two individuals who worked the last two days.
Areas Of Satisfaction - I was most satisfied with Jason from Energy 1st Exteriors.
Recognized Excellence - I would like to recognize Jason from Energy 1st Exteriors for his exceptional service.
Areas Of Satisfaction - I was most satisfied with the overall quality of the windows. Everything was fine and I have no complaints what-so-ever.
Recognized Excellence - I would like to recognize everyone that we deal with because they were courteous and knowledgable.
Additional Comments - If I need another installation done I would use them again in the future.
Areas Of Satisfaction - I found Energy 1st Exteriors to be very professional. They did a fantastic job!
Recognized Excellence - Everyone I dealt with at Energy 1st Exteriors was exceptional at their service. They were all wonderful.
Additional Comments - I was very pleased with the quality.
Areas Of Satisfaction - They did a great job.
Recognized Excellence - We enjoyed working with Joe. He was very helpful.
Areas Of Satisfaction - I was most satisfied with the windows.
Areas Of Satisfaction - I was most satisfied with the installers. I really liked them.
Recognized Excellence - I would like to recognize the installers. They were both good.
Recognized Excellence - Kevin, the salesman, did a wonderful job and provided me with good information. Jamie, the CEO or a general manager, was very patient even when I was yelling at him.
Additional Comments - My house looks great and I appreciate the work they did!
Areas Of Satisfaction - We were very impressed with the salesman. They were always on time with their schedule.
Recognized Excellence - There is no one in particular that I would like to recognize, as I felt everyone did a wonderful job.
Recognized Excellence - Walter provided exceptional service.
Additional Comments - The work was outstanding! Walter is the man! He kicked butt, attacked it like a bulldog, and did the work so professionally. Our windows and house looks beautiful. There is less dust coming in, and I hear less noise. I need to put blinds up, but I almost don't want to cover up the windows, because they look so good! Sometimes the windows are so dark that you can't see in, but at night they look dark and beautiful, unless you turn on the TV, and then people can see right through them. I have nothing but good things to say about this company. The place looks beautiful. If I had more money, I would have them put in front doors, two side doors, and maybe even more doors! I'm working on other things right now, but I have absolutely nothing but good things to say!
Areas Of Satisfaction - The workers were terrific. They really hustled and it was a good sight to see. I have not seen that kind of workmanship in a long time.
Recognized Excellence - For their exceptional service, I would like to recognize Armando and his crew. Also, the salesperson.
Areas For Improvement - They did not fall short. I was in the middle of construction, and they waited on me. They were good about helping me out and waiting.
Areas Of Satisfaction - Overall, I was satisfied with the whole experience from the salesman to the installers.
Additional Comments - They are a good company to work with, and I'm extremely satisfied!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Energy 1st Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys