Areas Of Satisfaction - They had great communication throughout the process.
Recognized Excellence - Gregg, and the two guys who came to do the installation were great.
Areas Of Satisfaction - I was most satisfied with everything.
Recognized Excellence - I would like to recognize the owner, but I don't remember his name.
Additional Comments - It was very pleasant, done very well, and in a timely manner. Everything went smoothly.
Four Season Sunrooms is a very professional, knowledgable organization which did a terrific job of changing our screened-in porch to a glassed in, climate controlled environment.
Areas For Improvement - They fell short because they didn't install a latch correctly.
Sunroom addition is a worthwhile investment and a lot easier than moving.
Areas For Improvement - Installation took way too long, due to installer's personal issues. Transition to existing roof and finish details could have been neater and daily cleanup would have been nice ...and safer.
Communication - The communication was very bad with the builder who did the porch. When the supplies came to the house, we had to unload it with the driver, which we should not have to do. That is not our job.
Areas For Improvement - The communication between the builder, person at Four Seasons, and the costumer fell short of my expectations.
While the sales associate was great to work with, the schedule of the execution of work was very poor. It took almost 6 months to get the project completed. The final work was done well, although the caulking could have done better. I did appreciate the resolution of the wrong windows having been ordered and how this was handled.
Areas Of Satisfaction - I was satisfied with everything.
Endless Additions did a wonderful job of glassing in my screened in porch. They were able to work on it several weeks earlier than they stated which helped me a lot. Some of the caulking around the frames shrunk, I called them and they took care of it the next day. I love my porch now even better than ever and it can now be used all year long.
Areas Of Satisfaction - They arrived on time, communicated with me and were very professional.
Recognized Excellence - Jerry and Gregg Cole
Areas Of Satisfaction - I would like to recognize Greg and the workers.
Areas Of Satisfaction - They were prompt and we were happy with them.
Recognized Excellence - I would like to recognize Jerry for his exceptional service.
Additional Comments - So far everything has been great.
I would recommend this young man and his company to anyone. I already have recommended them to a neighbor and they are getting a porch done.
Areas Of Satisfaction - The design of the porch and I was satisfied with his recommendations.
Current Referrals - I will continue referring them to people.
Recognized Excellence - I would like to recognize the main installation man, he knows what he is doing.
Additional Comments - This is the 2nd job the young man has done for me, the first job was windows. I would recommend them to anyone who was looking for work to be done. I would be willing to talk to anyone about this company.
Problem Resolution - Have not had any problems.
Areas For Improvement - They did not. I had used them before. I liked them the first time and they matched what I had this time.
Areas Of Satisfaction - Well they came when they said they would. They got it done in good time frame.
Recognized Excellence - I believe the owner, I do not know his name. But the guy who came out to measure.Also the 2 or 3 guys that were there to help were also very nice.
Areas Of Satisfaction - The overall outlook looks good, it protects the wood and matched the house well. They made sure it would attach to the house well with no leaks.
Recognized Excellence - The secretary, very outgoing and helpful.
Areas For Improvement - They did not fall short.
Areas Of Satisfaction - I am most satisfied with the communication. The salesperson explained everything as it was suppose to go. He explained payments and what to do to achieve our goal.
Recognized Excellence - I would like recognize Greg and Jerry. They were great.
I was extremely happy with products and services. We feel it is the best money we have spent.
Problem Resolution - I did not have any problems.
Areas Of Satisfaction - I was satisfied with their complete process because they were ahead of schedule, they finished on time and no problems.
Recognized Excellence - I would like to recognize the installation crew.
We are happy with it!
Current Referrals - My family and friends have admired it.
Recognized Excellence - Greg and Fred gave exceptional service!
Areas Of Satisfaction - The finished product was most satisfying.
Recognized Excellence - Jerry, the installer was exceptional in his service.
Areas Of Satisfaction - With the end result.
Areas Of Satisfaction - The window crew chief, Jerry, helped me more than anyone with suggestions and advice. I would have not been as satisfied without taking his suggestions on the window types. He is the one who sees and installs the windows andwould be the most knowlegable.
Areas Of Satisfaction - I was most satisfied with the quality of work, the quality of materials, and their ability to match our trim with their frames.
Recognized Excellence - I would like to recognize my Salesman Gregg and the install crew. They were all great.
Yes, I will reccomend.
Communication - Any problems I had they addressed that right off the bat.
Quality Of Materials - I have not had a problem, they have not had to come back, it goes to show you that everything is fine.
Quality Of Workmanship - Very satisfied
Work Done Right - They have not had to come back, so everything is fine.
Schedule - They were on time and did everything that they said.
Likely To Recommend - Yes, I will reccomend.
Areas For Improvement - None, like I said I told them what I wanted and they came out and measured, and then came back and put it up. I have not had any problems.
Areas Of Satisfaction - I really like the way they called and told me they were going to come and measure and they were here and then it was
Current Referrals - I will contact you directly with some recommendations, I don't have the numbers available now.
Recognized Excellence - I would like to recognize the entire crew for their exceptional service.
Areas Of Satisfaction - The sales pitch was really good.
The quality of the product helps us more efficiently air condition our home and we expect the same for heating.
Areas Of Satisfaction - The presentation and the guarantee on the product were exceptional.
Recognized Excellence - Mr. Jones was amazing with his presentation and clarity.
Only if Fred is not involved
Sales Knowledge - Very helpful and responsive
Professional & Organized - Greg was organized and professional
Quality Of Materials - Looks really good
Areas Of Satisfaction - The looks of the finished product
The Endless Additions crew was highly professional. When we compare our sunroom to other similar sunrooms we know that we definitely got a better product for a similar price. There is much attention to detail and 'doing it right'. You can see their pride in workmanship.
Areas Of Satisfaction - We were most satisfied with the quality of the product and workmanship.
Recognized Excellence - We don't know his last name but Jerry was a pleasure to work with.
Areas Of Satisfaction - They did exactly what the contract stated and on time!
Current Referrals - Not at this time but I surely would check in this neighborhood as everyone has small porches like ours. There must be a way you could advertise in here?
Recognized Excellence - The original person that came out to speak with us....he was excellent! Also, both gentlemen that worked on our project they were great!13 Paddington CircleSavannah, Ga
Additional Comments - Love our porch!
We bought high energy efficient windows, which we love. They could pay a little more attention to the installation.
Areas Of Satisfaction - They were early and they did a great job overall
Recognized Excellence - The sales person was great and very knowledgeable. The installers worked according to our schedule and we really appreciated that.
I was very pleased with the workmanship that was done to complete my porch. They gave see all of the personal attention I needed. I have recommended them many times to friends and neighbors.
Recognized Excellence - Jerry and his associate. they really know their stuff.
Areas Of Satisfaction - I was satisfied with the quality of the finished product.
Current Referrals - I've recommended them to a couple of couples already.
Gregg Cole and his Top draw Team of Professions are above and beyond Awesome. They designed, and built an fabulous addition to our home on the beautiful Okatie River in Bluffton South Carolina. From the beginning Plan and Set Price for completion, Gregg and his main man Jerry, and crew made out dream come true. The space looks as if it has always been part of our home. That a was the plan, but even as the space was being built, suggestions for making it even more open and prettier were made by both Gregg and Jerry. They worked as a team to make this transition to our already lovely home as painless in the construction and clean up phase as humanly possible and then some. They built an actual wall made of plywood completely insulating my home from dust and debris associated with such a demolition construction project as this. They showed up always and always informed me when they were leaving for the day. When the construction was complete, the temporary sealed plywood wall came down and mainly this beautiful space emerged.
Areas For Improvement - To the contrary, they actually installed an overhead beam above and beyond code. there is absolutely nothing negative to say about Endless Additions Sun Rooms.) I will share this as well, I was never asked to pay any additional for structural changes not in the contract, that were made to enhance the beauty of this room.
Areas Of Satisfaction - Gregg Hands on inspections and the feeling he would do whatever it takes to please us and make this room perfect!
Recognized Excellence - Yes His Site Manager Jerry whose skill and workmanship boring this project to the finish line with excellence and in a timely manner.
Additional Comments - I am an Interior Designer and Decorator. I have had lots of experience in this area working with many Contractors who do similar projects in the area that Gregg and Four Seasons specialize in. Both Gregg and the Four Seasons Products are in my opinion, The Best In the Business! I would Do It Again and if and when I do a change they are who I would work with. I am available if anyone has any questions about my experience with Mr Gregg Cole and his Company
Areas Of Satisfaction - I was most satisfied in the fact that it was reasonably priced.
Recognized Excellence - Greg, provided exceptional service.
Awesome to work with!
Areas For Improvement - Endless Additions did not fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with the attention to detail on installation.
Recognized Excellence - I would like to recognize Gregg as well as one of his guys, the lead guy on the team, who was excellent to work with. Also, I would like to recognize the guy who was very good at the one runner against the house. Both of those installers are superstars in my book.
Additional Comments - I'll send my friends as soon as I find someone who needs something!
Areas Of Satisfaction - I was most satisfied with the materials and workmanship.
Areas For Improvement - Endless Additions (Four Season Sunrooms) did not fall short of my expectations.
Areas Of Satisfaction - Overall, I was satisfied with Endless Additions (Four Season Sunrooms).
Additional Comments - I enjoy the product.
Areas For Improvement - None
Areas Of Satisfaction - I like them a lot.
Current Referrals - No
Recognized Excellence - No.
Additional Comments - I liked them a lot.
I think they were outstanding.
Areas Of Satisfaction - I was satisfied with all of it.
Current Referrals - I already gave my neighbors their number so he can contact them.
Recognized Excellence - I would like to recognize Jerry for the exceptional service.
Areas Of Satisfaction - I was most satisfied with their customer service. They were always available.
Recognized Excellence - I would like to recognize Gregg Cole, the salesperson, for his exceptional service.
Value - I have yet to wash them. I am waiting to see how the windows turn out after pollen has come down.
Areas Of Satisfaction - I am satisfied with the way the windows look.
Recognized Excellence - I would like to recognize Greg. He was very knowledgable and helpful.
Areas Of Satisfaction - I was most satisfied with the follow-up.
Recognized Excellence - I would like to recognize Gregg.
Areas Of Satisfaction - I was most satisfied with the workmanship and the timely manner in which they completed the job.
Areas Of Satisfaction - I was most satisfied with the end result.
Areas For Improvement - No shortage at all
Areas Of Satisfaction - The quality of work, pretty much everything was done perfectly, it is beautiful
Current Referrals - My neighbor, I already referred them
Recognized Excellence - The foreman he very polite
Additional Comments - They just need to keep doing what their doing they do excellent work .
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Endless Additions (Four Season Sunrooms) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys