Empire 1 Home Improvements, Inc.
Customer feedback report for

Empire 1 Home Improvements, Inc.

163 Reviews

Empire 1 Home Improvements, Inc.

Empire1 Home Improvements is a full service company specializing in roofing but skilled in many other areas of home improvement. As an Army veteran serving in the Iraq war, I’ve learned to try and live up to a set of core values in my every day life and how I treat my customers. Show more

Empire1 Home Improvements is a full service company specializing in roofing but skilled in many other areas of home improvement. As an Army veteran serving in the Iraq war, I’ve learned to try and live up to a set of core values in my every day life and how I treat my customers.

At Empire1 Home Improvements quality and customer satisfaction are our top priorities. We are committed to provide you with quality craftsmanship using the best materials available and highly skilled staff to insure your complete satisfaction with your finished product.
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Types of work

Owens Corning 211
Roofers 211

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
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Of 322 customers surveyed, 180 responded
Contractor Knowledge
Empire 1 Home Improvements, Inc. was knowledgeable and helpful regarding my project.
99%
Professional & Organized
Empire 1 Home Improvements, Inc. was professional and organized.
99%
Communication
Empire 1 Home Improvements, Inc. communicated with me effectively.
97%
Installation Crew
The Empire 1 Home Improvements, Inc. installation crew was organized and professional.
98%
Quality Of Materials
I am satisfied with the quality of materials used.
100%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
99%
Clean & Safe
The job site is kept clean and safe.
97%
Work Done Right
The work was done right the first time.
97%
Problem Resolution
Empire 1 Home Improvements, Inc. effectively addressed and resolved problems.
97%
Schedule
Empire 1 Home Improvements, Inc. adhered to our agreed upon schedule.
99%
Appointments & Meetings
Empire 1 Home Improvements, Inc. showed up on time for appointments and meetings.
99%
Value Received
I feel I received a fair value for my money.
98%
Likely To Recommend
I am likely to recommend Empire 1 Home Improvements, Inc. to a friend.
98%

Of 322 customers surveyed, 180 responded What does this data mean?
All project locations are approximate
Of 180 respondents, 163 left a review
4.9
159 of 161 would recommend
151
8
0
2
0
No rating
2
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Empire 1 Home Improvements, Inc. using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Empire 1 Home Improvements, Inc.

323 Andover Street,
Wilmington, MA
www.empire1homeimprovements.com (781) 606-1984