Empire 1 Home Improvements, Inc.
Customer feedback report for

Empire 1 Home Improvements, Inc.

Empire 1 Home Improvements, Inc.

Empire1 Home Improvements is a full service company specializing in roofing but skilled in many other areas of home improvement. As an Army veteran serving in the Iraq war, I’ve learned to try and live up to a set of core values in my every day life and how I treat my customers. Show more

Empire1 Home Improvements is a full service company specializing in roofing but skilled in many other areas of home improvement. As an Army veteran serving in the Iraq war, I’ve learned to try and live up to a set of core values in my every day life and how I treat my customers.

At Empire1 Home Improvements quality and customer satisfaction are our top priorities. We are committed to provide you with quality craftsmanship using the best materials available and highly skilled staff to insure your complete satisfaction with your finished product.
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Types of work

Roofers 211
Owens Corning 211

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
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Of 352 customers surveyed, 192 responded
Quality Of Materials
I am satisfied with the quality of materials used.
100%
Contractor Knowledge
Empire 1 Home Improvements, Inc. was knowledgeable and helpful regarding my project.
99%
Professional & Organized
Empire 1 Home Improvements, Inc. was professional and organized.
99%
Schedule
Empire 1 Home Improvements, Inc. adhered to our agreed upon schedule.
99%
Appointments & Meetings
Empire 1 Home Improvements, Inc. showed up on time for appointments and meetings.
99%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
98%
Value Received
I feel I received a fair value for my money.
98%
Likely To Recommend
I am likely to recommend Empire 1 Home Improvements, Inc. to a friend.
97%
Communication
Empire 1 Home Improvements, Inc. communicated with me effectively.
97%
Installation Crew
The Empire 1 Home Improvements, Inc. installation crew was organized and professional.
97%
Problem Resolution
Empire 1 Home Improvements, Inc. effectively addressed and resolved problems.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Work Done Right
The work was done right the first time.
96%

Of 352 customers surveyed, 192 responded What does this data mean?
All project locations are approximate
Of 192 respondents, 171 left a review
4.9
167 of 169 would recommend
156
11
0
2
0
No rating
2
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Empire 1 Home Improvements, Inc. using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Empire 1 Home Improvements, Inc.

323 Andover Street,
Wilmington, MA
www.empire1homeimprovements.com (781) 606-1984