Emerson Enterprises Unlimited LLC is extraordinarily professional and efficient, with a great work ethic from staff and crew.
Recognized Excellence - Mike Peterson was one of the top few out of individuals we have dealt with in construction matters, and he was very helpful with the insurance aspects, and he is a great person to be around.
We bought the house with a roof over 20 years old. We could see the aging and were worried about it. After some extreme weather, there was more damage on the shingles. We feel lucky that Emerson Enterprises' representative, Mr. Ryan Marturano, knocked on our door and helped us along. This is the first time that we changed our roof. We knew very little about what to do and felt concerned from time to time. Ryan helped us patiently, answering our phone calls and text messages always in time with details, even at night or during weekends. He gained our trust over the course. He also made several adjustments according to our requests and we certainly liked the flexibility. Our overall experience with Emerson Enterprises is fairly good! This company is trustworthy.
I had an excellent experience working with Chris to go over, plan and execute on my new roof and attic insulation work. He helped every step of the way and was incredibly responsive via the method of contact I prefer.
I had one issue and they seemed to take care if it. So far I am happy with everything.
Grant, the adjuster, the roof man that lined up the inspection, was wonderful. He climbed all over the house. He has done 3 houses in the neighborhood, and they all feel the same way. He found enough collateral damage to completely wipe out our deductible. We had a tornado go by not far, and we had hail damage. I didn't know it, but he did when he got up there. He worked himself to death. The inspector came, and said not to go up the front. He heard something, and the other guy was sliding down and he caught him. Saved him from falling. The guy that lines up inspections of the roof is stellar.
Ryan did a great job for us!
I would go local next time.
Emerson did a great job on our roof. They were in and out in 1 day with all of the mess picked up the same day. The roofing materials they used were very high quality.
Emerson did a great job replacing our roof. They started and finished when they said they would and did a fantastic job of keeping the yard free of trash and debris.
If I get my referral then 4
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - I liked that it was a streamlined experience.
Current Referrals - I've already recommended Emerson to friends.
Recognized Excellence - I would like to recognize Chris for his exceptional service.
Areas Of Satisfaction - The quality of work performed was great. The management of the insurance claim was excellent and painless for me.
I found them to be very helpful and easy to work with.
Recognized Excellence - Grant Heavner was great to work with. He was always available for questions and remained patient trough any issues that came up.
Areas Of Satisfaction - Project management and professionalism shownby the crew.
Recognized Excellence - Grant Heavner did a great job from start to finish and kept me informed of what to expect during theproject.It was a pleasure working with him.
I was very satisfied with the work & materials that Emerson used on my job. Replaced the roof, gutters & siding on the back of house after a hail storm. House looks great and Todd was very helpful...
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship, by far.
Additional Comments - They are a very honest company. What they tell you is what happens.
Areas Of Satisfaction - I was most satisfied with working with the salesperson. He was kind and helpful.
Additional Comments - The gutters matched really well color wise. It looked like they had painted them to match. They look better than the ones that came with the house.
Areas Of Satisfaction - I was most satisfied with their helpfulness with insurance.
Areas Of Satisfaction - I was most satisfied with the quality of the work. I thought it was done very well.
Areas Of Satisfaction - I was most satisfied with how they dealt with my insurance company entirely, that was very helpful.
from Scott D.
Recognized Excellence - Paul and Kelly have both been extremely helpful during the process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Emerson Enterprises Unlimited LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys